‘Troubleshooter’ Tom Martino Arrested After Allegedly Punching Wife

Tom “The Troublemaker Troubleshooter” Martino was arrested this weekend after allegedly bloodying his wife’s nose with a punch, according to Jordan Steffen at The Denver Post. It apparently has been a tough few months for Martino, who in October was cited for harassment after an incident at a Douglas County restaurant. Prosecutors dismissed that charge, although they may be having second thoughts following this weekend’s events.

2013 PR Disasters – The Finalists

I will be joining April Zesbaugh on 850 KOA tomorrow morning to share my official list of the year’s biggest PR disasters, but in the meantime here is the list of finalists:

Cinemark re-opens the Aurora Shooting theater despite protests from families of the victims.

CBS apologizes after football commentator Brent Musburger, who is approximately 120 years old, ogles a college coed on national TV.

“So, are you a duplicitous liar or just the world’s biggest chump?” is a tough question to answer. Just ask Notre Dame’s Manti Te’o.

Disgraced cyclist Lance Armstrong finally admits using PEDs and lying to the world for years.

Subway claims that “footlong” was never intended to imply a specific length when it is sued for subs that don’t quite measure up to their name.

The Boy Scouts of America manage to piss off everyone by punting on a decision to allow gay scouts instead of just ripping off the band-aid one way or another.

When courtroom battles don’t go their way, CBS executives get even with Dish Network’s ad-skipping DVR technology the old-fashioned way: passive aggressively.

Amazon is forced to apologize and pull T-shirts with the slogan, “Keep Calm and Rape a Lot.”

Gallows humor in the public relations world holds that there is no bad situation that you can’t make worse, and Rutgers University proved this point this spring.

Media coin the term “Poop Cruise” to describe the latest tragecomedy that is a Carnival cruise.

Harvard is caught snooping on faculty members’ email accounts.

CNN offers sympathy for convicted rapists whose “promising futures” were stunted by the convictions.

Google chooses to honor Cesar Chavez instead of the Easter holiday. FoxNews goes bitchcakes.

The Pac-12 Conference’s head of officiating puts a bounty on one of its coaches, then tries hard not to resign.

Butter-laden recipes and down-home charm weren’t the only Old South affectations celebrity chef Paula Deen used.

Who knew a reality show about a bunch of rural West Virginia hillbillies could go so wrong? Clearly not MTV.

Dear Reebok: Vicarious street cred can turn on you. Quickly.

CNN‘s coverage of the Boston Marathon bombings set a new low for cable news coverage, which is saying something.

If Elvis Dumervil could punch Fax machine buttons as fast as he chases quarterbacks, he’d still be a Denver Bronco.

The Associated Press learns that “password” is a bad password after someone hacks its Twitter account and falsely claims the White House has been bombed.

AOL CEO Tim Armstrong shows the world how tough Donald Trump-wannabes fire someone: live on a conference call with hundreds of other employees.

Fox31 finds out what it feels like when 9News turns its investigative team on you.

If you didn’t already love sorority girls, you will after reading this epic rant from a University of Maryland Delta Gamma.

The Obama Administration: Take your pick of Benghazi, government shutdown, IRS , AP Wiretaps, Obamacare, NSA spying, etc.

JC Penney finds that Hitler is marketing gold when it comes to unloading crappy teapots.

Ohio State President Gordon Gee proves he’s the most interesting college president ever, right up until they made him resign.

Dear Men’s Wearhouse: This is why you don’t let your company chairman star in every commercial you’ve run for decades.

San Francisco’s KTVU and the National Transportation Safety Board fight to see who can look worse after this racist and ridiculous report.

The Denver Broncos front office shows its not just entitled athletes who can make an organization look bad.

Johnny Football became Johnny Autograph.

Rolling Stone reminds everyone it is still publishing by putting the Boston Marathon bomber on its cover.

If Geraldo Rivera can’t convince you that a selfie is a bad idea, nothing will.

Miley Cyrus shows us what a prepubescent girl would look like grinding on a 1940s gangster. You can’t unsee that.

Dear Von Miller: It shouldn’t be this hard to outsmart a guy who collects urine for a living.

The worst PR crises are often self-inflicted, as Barilla Pasta and last-minute-entrant “Duck Dynasty” showed us. Both were unforced errors.

Peter Boyles. Again.

When did the University of Denver start to think it is to college hockey what the University of Alabama is to football?

AIG’s CEO compares criticism of Wall Street bonuses to Jim Crow-era lynchings.

Tesla CEO Elon Musk really is the basis for Tony Stark, judging by his wild, frenzied responses to media questions about the electric car company’s safety.

ESPN reminds us the the “E” stands for “Entertainment” when it pulls out of a documentary examining the devastating effects of concussions after its partner, the NFL, asks it to.

You will never win a PR battle against a blind guy with a cute dog, US Airways.

Timing is everything, a point that was momentarily lost on Connect for Health Colorado’s Patty Fontneau.

GoldieBlox creates a brilliant parody of a Beastie Boys song, then ruins it all by taking it one step too far.

This is not the kind of media coverage retailers like Target want heading into the last shopping weekend before Christmas.

Who had it first?

Ben Kunz of Mediassociates took great offense in a Digiday column at having his website plagiarized. In that spirit, I took a look at some Denver area websites, and I quickly found one – Linhart PR – that appears to be the victim of some online theft.

If you need a website, I bet Jennifer Wezensky at JW Public Relations can cobble one together for you pretty quickly.

Linhart Public Relations vs. Indiana’s JW Public Relations

Both firms use: “We realize there aren’t always silver-bullet solutions to client challenges. That’s why we always bring together a mix of services and formulate a customized approach for each client.”

Kismet Promotions vs. Indiana’s JW Public Relations

Both firms use: “In this crowded marketplace, communicating the right message about your business or organization is crucial to building and maintaining a strong brand. It is imperative that you establish meaningful relationships with any audience that impacts your image and business customers, prospective customers, the media, employees, the community and others.”

Sherman Communications & Marketing vs. Indiana’s JW Public Relations

Both firms use: “Positive media coverage lends your business invaluable third-party credibility. Public relations can be one of the most cost-effective means of gaining positive exposure and building your brand.”

SSPR vs. Indiana’s JW Public Relations

Both firms use: “We provide every client with a focused plan to reach the right media and the right target audience. PR is not a one-size-fits-all proposition.”

Evan Carmichael vs. Indiana’s JW Public Relations

Both firms use: “Social media over the Internet has rapidly claimed its place as an essential piece of a public relations campaign. It is the new form of spreading the news by word of mouth. Call it word of web.”

Google News Submit vs. Indiana’s JW Public Relations

Both sites use: “A press release is one of the easiest and most cost-effective ways of getting your message out when you have something to announce regarding your business. But to be effective, a press release must focus on the most newsworthy, interesting and unique element to emphasize the news angle.”

Castle Pines PR Fight Continues

Castle Pines council member James Einolf figures he earns “about $1.23 an hour making guitars” at his day job, so you can imagine his response to Aguilar Public Relations’ contract that pays the firm $81 an hour.

“I’m sorry, but we’re now paying more for public relations than we’re paying for (our) attorney. … Einolf said in an interview later that he thinks spending the money for a public relations firm ‘is a terrible waste of money.’ Einolf said, ‘These days’ you just need email and good website to communicate.”

Because who knows more about marketing and public relations more than a guy making what the minimum wage was in 1963?

CPR Names New Arts Bureau Editor

Colorado Public Radio has added Chloe Veltman as the new editor for CPR’s forthcoming arts bureau and online arts hub. Veltman brings more than a decade of experience to her new role, including working for The New York Times as the weekly Bay Area arts correspondent and for the SF Weekly as its chief theater critic.

Veltman is also the creator, host and producer of VoiceBox, a weekly, syndicated public radio and podcast series about the human voice and the best of the vocal music scene, based out of KALW in San Francisco. Her work has also been published in The Los Angeles TimesThe Wall Street Journal, The Economist and The Financial Times, among others.

Frankly Comm. Focuses on Music, Entertainment Industries

Frankly Communications has expanded its support to the music and entertainment industries by managing bands’ social media assets, conducting brand and messaging audits, booking shows and finding opportunities for public exposure on both digital and in-person platforms so that clients can effectively share their talents with audiences.

Frankly Communications played a significant role in securing Denver-based progressive rock band Tattooed Strings lead guitarist Jordan Carrier a contract with a major record label. Frankly Communications will now also support the band full-time with their promotions, bookings and other publicity needs.

Free PR Tip

Here’s a lesson for aspiring PR professionals that they don’t teach you in college: Don’t send confidential emails to public officials who are subject to open-records requests (or this might happen). And maybe think twice about using an attorney who doesn’t already understand this.

#5 Should Be That Some Men Currently in PR Are Morons

Arik Hanson offers four reasons there aren’t more men in public relations:

1. Men think there is more money in other professions – “Unlike many women (sorry, blanket statement), men are driven by money and power.”

2. PR is not a “manly” profession – “Guys see how PR is portrayed in the media. They watch movies that show women working in PR.”

3. Men don’t understand PR – “Accounting, law, engineering, and financial services are industries that, on the surface, are easier to understand. Therefore, more men seek them out.”

4. There’s a generational issue at play – “Sons grow up watching their fathers. Many fathers work in industries like finance, engineering, construction and the like.”

Chris Culliver’s Apology Translated

Actual Apology:

“The derogatory comments I made yesterday were a reflection of thoughts in my head, but they are not how I feel. It has taken me seeing them in print to realize that they are hurtful and ugly. Those discriminating feelings are truly not in my heart. Further, I apologize to those who I have hurt and offended, and I pledge to learn and grow from this experience.”

Translated:

“Holy shit! Apparently the NFL and/or the 49ers can suspend you from the Super Bowl if you rail against gay people at an NFL event while wearing an NFL jersey. That’s not cool. But my lawyer says I can avoid the suspension if I give the league something to work with, so, for the record and to the extent that it keeps me from being suspended, I am sorry. Is that good enough? If not, my lawyer can add some words I’ve never used in my life, like ‘derogatory,’ ‘reflection,’ ‘hurtful,’ and ‘discriminating.’ We good?”

The Economist: Dan Edelman was no ‘Mad Man’

The Economist reflects on the role Dan Edelman played in the rise of public relations in what was an advertising world:

Mr Edelman, who died on January 15th, aged 92, was a pioneer, introducing innovations that reflected his bigger vision of PR as a more effective way to market a company’s reputation and brands than its fancier (and costlier) big brother, advertising. … Nowadays, although public relations is hardly without its critics, Mr Edelman’s view of the merits of PR relative to advertising is much more widely shared, though never as enthusiastically as four decades ago, when Charlie Lubin, the founder of Sara Lee, said that thanks to Mr Edelman, his PR budget was worth 1,000 times more than his advertising budget. Those were the days.

PRSA Colorado Luncheon: Crisis Communications

PRSA Header

Crisis Communications
From Managing a 24/7 News Cycle to Healing Communities

A panel discussion featuring 9News crime and justice reporter Anastasiya Bolton, Westminster PD PIO Trevor Materasso, Saltzman Communications’ Marilyn Saltzman and moderated by DStreet Public Relations’ Jennifer Dulles.

Details
11:30 – 1:30 p.m.
Tuesday, January 22, 2013
The Four Seasons Hotel
1111 14th Street
Denver, CO 80202
Register

The Year in Review: 2012 Public Relations Disasters

Here is the list of the year’s biggest PR disasters that I shared during an interview on 850 KOA this morning:

PENN STATE

Penn State represents one of the greatest PR disasters of all time, certainly of the last decade. In fact, it has been such a debacle that the university managed to make the list both last year and this year. Last year, the university went from one of the nation’s most revered institutions to one of the most reviled in a matter of weeks due to its lack of a response to a horrible child sex abuse scandal that saw two administrators indicted, a former assistant coach arrested and football coaching legend Joe Paterno fired. This year, additional details emerged about an institutional culture that valued football success over protecting innocent children that were disturbing enough that the NCAA nearly gave the school’s football program the so-called “Death Penalty.” The result was another year of brutal headlines that will have almost everyone older than 10 associating Penn State with child rape for the rest of their lives.

SUSAN G. KOMEN FOR THE CURE

There are few things tougher for a brand than allowing yourself to become a political football. But one of them is when you are the one to turn yourself into the political football. Susan G. Komen for the Cure learned that lesson the hard way when it tried to eliminate $680,000 in grants to Planned Parenthood for breast cancer screenings and education programs. Suddenly, Komen was at the heart of the abortion culture wars, and it saw its reputation and support reflect that. Four days after announcing the grant cuts, the Komen board reversed the decision, but the damage was already done. Donor support dropped significantly, and ultimately several high-level executives resigned, including Komen’s CEO.

PINK SLIME

How important is marketing? For more than a decade, the meat processing industry served Americans “lean finely textured beef,” the industry term for meat recovered from beef trimmings using a process that involves a centrifuge and ammonia gas to kill bacteria. But when critics, including celebrity chef Jamie Oliver, embraced the alternative term “pink slime,” it drew national media attention and outraged consumers. Restaurants and grocery stores refused to offer the product, and it took just a few more months before layoffs and bankruptcies left the industry in tatters.

CHICK-FIL-A

Chick-fil-A is a Southern-based company with a reputation for supporting conservative causes. But as franchisees spread north and west, the company tried to downplay its political leanings. That all changed when the chain’s president and COO (who is also the son of Chick-fil-A’s founder) went on a conservative radio show and railed against gay marriage. Chick-fil-A quickly tried to back-track, but the damage was done. Activists targeted the company, and politicians in major markets like Chicago and Boston threatened to try to block new franchises in their cities. And polling done after the dust settled showed that nearly 40 percent of respondents had an unfavorable view of the company and 15 percent said they were boycotting the chain.

Continue reading “The Year in Review: 2012 Public Relations Disasters”

Hamling Sentenced to Jail/Work Release for Firefighter Calendar Scam

Traction Communications’ Kirsten Hamling has been sentenced to 90 days of jail/work release and 10 years of probation, and she also is required to pay $250,000 in restitution. Hamling was the founder of what turned out to be the fraudulent firefighter calendar charity Fired Up For Kids, and earlier this year she pleaded guilty to a felony charge of theft for stealing money raised for the burn unit at The Children’s Hospital.

Barefoot Celebrates 2nd Anniversary with Client Wins

Barefoot PR is celebrating its second anniversary, and the firm announced several client wins: ASR Companies, Inc. (brand enhancement through messaging, public relations and community involvement) and WorkLife Partnership (increase brand awareness through targeted message development, public relations, and partnership facilitation). Barefoot also expanded its work with The Space Creators to include community involvement and strategic partnerships.

RIP Dan Peterson

JohnstonWells Senior Associate Dan Peterson died from injuries sustained in a hit-and-run bicycle accident this weekend. He was 30. JohnstonWells released a statement saying that, “Dan will be remembered for his dedication to his clients and his love of the outdoors, especially the Colorado mountains.”

The still-unidentified person responsible for Dan’s death was a white woman with blonde, shoulder-length hair who was driving a green or dark-colored Subaru hatchback with a bike rack. The car likely has front-end damage. If you have any information, please contact Denver police.

Update: Members of Denver’s biking community have placed a “ghost bike” memorial for Dan at Lincoln Street and Sixth Avenue:

Denver DA Accuses Hamling of Stealing $243K from Charity

Traction Communications founder and alleged scam artist Kirsten Hamling may have settled a lawsuit filed against her by state prosecutors for money that went missing from her Fired Up For Kids Charity, but that hasn’t stopped the Denver District Attorney from filing charges.

The result: Hamling is charged with 13 counts of theft, four counts of charitable fraud, three counts of filing a false tax return, two counts of failure to file a tax return and one count of attempt to influence a public servant. Michael Roberts at Westword has the details.

Wagstaff Opens Aspen Office

Competition for Colorado travel and tourism accounts may increase a bit with the news that Wagstaff Worldwide has opened an office in Aspen that will be led by Brigid Finley. Finley, who is relocating to Aspen from Los Angeles, has headed a number of campaigns for travel accounts and nationally acclaimed restaurants, including The Ritz-Carlton Hotel Company, Lark Creek Restaurant Group, Cyrus restaurant, InterContinental Hotels, and Australia’s Great Southern Rail.

CPR’s Verlee, Markus Win Local, Regional & National Awards

A shout out to Colorado Public Radio reporter Megan Verlee, who picked up a regional Edward R. Murrow Award for best use of sound for her piece “Getting Hands-On at Colorado Gators.” And also to her CPR colleague Ben Markus, who picked up two awards for his piece “Local Firefighters Honor 9/11 First Responders:” a Colorado Broadcaster Association Award for best single event news coverage and a third-place award in the category for breaking news or continuing coverage from the National Headliner Awards.

SE2, Artemis Big PR Winners in Pinnacol ‘Push to Privatize’

Ed Sealover at the Denver Business Journal has crunched the numbers on Pinnacol Assurance’s “pricey push to privatize,” and the big public relations winners in the effort are:

SE2 – $119,126 in fees
Artemis Communications – $77,725 in fees
Rockford Gray – $58,438 in fees
Galloway Group – $23,600 in fees

Of course, law firms billed nearly $1.5 million, so “big winners” is more of a relative term.

Deadline Today to Register for PRSA ‘Championing Creativity’

The deadline to register for the 2012 PRSA Western District Conference “Championing Creativity” is today. The conference takes place next Monday and Tuesday in Denver, and it features a number of national and local public relations experts speaking on topics ranging from citizen journalism and technology to ethics and measurement.

As an added bonus, anyone who registers for the conference today will automatically be entered into a drawing to win two additional tickets to a keynote address by Carl Kasell of NPR’s “Wait Wait … Don’t Tell Me!”

About the Conference
On March 12-13, public relations and communications professionals from five states will converge on the Denver Center for the Performing Arts for the PRSA Western District Conference, “Champion Creativity.” Our winning lineup of presenters includes an actor, a political pundit, a sportscaster and an engineer as well as a specialty team of top-ranked PR pros. The headline attraction is an evening with Carl Kasell, former NPR news anchor and current scorekeeper (and straight man) on the popular quiz show, “Wait Wait … Don’t Tell Me.” (Learn more and register at www.prsacolorado.org.)  Registration deadline is Monday, March 5.

DRCOG Names Amelie Company AOR

Amélie Company Advertising and PR has been named agency of record by Denver Regional Council of Governments (DRCOG). DRCOG selected Amélie after a competitive review of proposals from local advertising and PR agencies to spearhead a wide range of marketing and public relations programs. These initiatives will engage regional commuters in DRCOG’s RideArrangers program, which includes Carpool, Vanpool, Schoolpool, Telework, Guaranteed Ride Home and Bike to Work Day.

CSG Nabs Kruzic & McCullough, Launches Tourism/Hospitality Practice

Tourism and hospitality firms Kruzic Communications and McCullough Marketing have merged with Communications Strategy Group (CSG|PR), to create the newly formed CSG Tourism & Hospitality Practice.

“Kruzic Communications has had the good fortune to establish a highly successful and widely respected boutique PR firm that has consistently delivered solid, proven results for our clients,” said Cathy Kruzic. “Now it’s time to ‘triple-up’ our capabilities and expand our influencer relations services through our new partnership with Communications Strategy Group and McCullough Marketing.”

The Year in Review: 2011 Public Relations Disasters

Here is the list of the year’s biggest PR disasters that I shared during an interview with 850 KOA’s April Zesbaugh this morning:

CORPORATE

Penn State University
Two years ago, Tiger Woods was the gold standard for PR debacles. Last year, it was the BP Gulf Coast oil spill. This year, that “honor” belongs to Penn State. In a matter of weeks, the university went from one of the nation’s most revered to one of the most reviled following its response – or more accurately its lack of a response – to a horrible child sex abuse scandal that saw two administrators indicted, a former assistant coach arrested and football coaching legend Joe Paterno fired. Making the situation even worse from a public relations perspective, the university had access to grand jury information for months and was still unprepared to deal with the fallout.

Netflix
Netflix was riding high as one of the few positive business stories in 2011. Subscriber numbers were up and the stock continued to defy the bleak economy. And then Netflix got cocky. The company inexplicably surprised customers and Wall Street by announcing a huge price increase as part of a plan to separate its streaming and DVD-by-mail services. Consumers reacted by canceling their service in droves, forcing Netflix to quickly backtrack and abandon its plans. But the damage was already done. The company lost more than a million subscribers and its stock price has dropped 75 percent from its highs this past summer.

Bank of America
Banks have joined oil companies as the businesses that people love to hate, and Bank of America felt that wrath in 2011. Bank of America badly underestimated the populist outrage that existed due to the bank bailouts when it announced a plan to introduce a $5 monthly fee for its debit card users. Bank of America expected other banks to quickly join it in charging the fee, but consumer outrage spread almost virally, leaving the bank on its own as Continue reading “The Year in Review: 2011 Public Relations Disasters”

State of Colorado Sues Kirsten Hamling’s ‘Fired Up For Kids’

Following recent questions about whether Traction Communications’ Kirsten Hamling misled firefighters and stole money intended for The Children’s Hospital Burn Center, the Colorado Attorney General’s office has filed suit against “Fired Up For Kids.” And the allegations are not pretty for Hamling. Among them:

15. In its solicitation materials, including materials sent to event sponsors as well as on its website, Fired Up For Kids has represented that it is a “Denver-based nonprofit organization” that donates all proceeds from special events and sales of The Colorado Firefighter Calendar to The Children’s Hospital Burn Center.
16. Fired Up For Kids also has represented itself in public solicitation materials as a tax-exempt 501(c)(3) organization.
17. In fact, Fired Up For Kids never received 501(c)(3) status from the United States Internal Revenue Service. Nevertheless, upon information and belief, Fired Up For Kids never paid taxes.
18. Kirsten Hamling was the sole director of Fired Up For Kids and its founder. Ms. Hamling is also the sole signatory on Fired Up for Kids operating account, maintained at Wells Fargo Bank.
19. Almost immediately after the incorporation of Fired Up For Kids as a nonprofit corporation, Ms. Hamling began making charges of a personal nature to the Fired Up For Kids operating account. These charges continued through at least July 2010. Charges included money spent at nail and hair salons, money spent on gym memberships, money spent at department stores, and money spent on airline tickets to California. These charges had nothing to do with Fired Up For Kids.

So, based on the allegations, it appears that Hamling may either have admit that Fired Up For Kids is a non-profit and she misused and/or stole money it, or that Fired Up For Kids is a for-profit enterprise and she never paid taxes.

Yost Launches Fyn PR in Fort Collins

Nicole Yost has launched Fyn (pronounced fine) Public Relations, a full-service public relations agency based on Fort Collins. Fyn PR is the agency of record for the Loveland Chamber of CommerceMidtown Arts Center, Backbone Gourmet Grub & BrewhousePerfect Square and Fred’s Used Websites. It also manages PR for several project clients as well, including the upcoming Snow Sculpture in the Dark event put on by Engaging Loveland.

Traction PR’s Hamling Denies Theft of Fire Calendar Money

A follow-up to yesterday’s post about a CBS4 investigation into Traction Communications’ Kirsten Hamling over missing money intended for The Children’s Hospital. Through her lawyers, Hamling has now explained that Fired Up for Kids actually was never a non-profit/charity and that she is under no obligation to donate the proceeds of its firefighter calendar to The Children’s Hospital’s burn unit. Classy.

CBS4 Investigating Traction PR’s Hamling for Fire Calendar Theft

CBS4 investigative reporter Rick Sallinger is hot on the trail of Traction Communications’ Kirsten Hamling over missing money intended for The Children’s Hospital’s burn unit. Hamling is the founder of Fired Up for Kids, a non-profit that creates beefcake firefighter calendars that benefit TCH’s burn unit, but questions are now surfacing over whether she pocketed the money instead.

UPDATE: The Denver Post reports that the Denver District Attorney’s office is investigating.

Dovetail Solutions has Acquired Story + Welch …

… and I am joining dovetail as president:

DENVER – November 2, 2011 – dovetail solutions today announced that it has acquired Story + Welch LLP, a Denver-based public relations firm that focuses on B2B, professional services and technology clients. The acquisition expands dovetail’s client roster and strengthens its ability to offer its signature Strategic Community Investment-focused communications approach.

As part of the transaction, Story + Welch co-founder Jeremy Story will join dovetail solutions as president, reporting to dovetail founder and CEO Andy Boian. Story has more than 15 years of experience developing and executing high-profile communications campaigns for organizations ranging from the Fortune-100 to private start-ups. Among the companies he has counseled over the course of his career are CIGNA, H&R Block, Sun, American Airlines, ExxonMobil, StorageTek, tw telecom and Faegre & Benson.

Great Moments in Public Relations

U.S. Congresswoman Congressional candidate Kate Marshall (R-Nevada) is making headlines with her latest press release, but not in the way she intended.

As Las Vegas Sun reporter Jon Ralston noted, “You don’t see this too often: A campaign puts out a statement by a candidate on an issue she has never talked about and then helpfully explains the political strategy at play at the end.”

Unfortunately for her, the explanation was clearly intended for her rather than for the media. Here’s the text of the press release:

Kate Marshall Issues Statement of Support for Israel as Violence Escalates

Reno, NV – As violence continues to escalate in Israel, Kate Marshall released the following statement this morning in support of the nation:

“The past several days have proven very challenging for the people of Israel. Last Thursday gunmen from the Gaza Strip entered Israel and launched coordinated attacks against a tourist bus and other vehicles en route to the seaside city of Eilat. The terrorists murdered eight people and scores more were injured.

In further escalation of violence, terrorists operating within the Gaza Strip proceeded to fire hundreds of rockets into southern Israeli cities. Rockets fells on homes, a religious school, and other civilian targets. One man was murdered, many people were injured including children, and among the injured casualties was a four month old infant.

I am proud to consider Israel a friend and I reiterate my unwavering support for its fundamental right to exist and the absolute necessity for Israel to secure its people from outside threats. I stand ready and willing to assist Israel in defending itself against all acts of terrorism.”

Background: Israel has been in the news lately, and will be even more in the news with Beck’s “Rally to Restore Courage” in Jerusalem. In an R district, it will be useful to express support for Israel and demonstrate some foreign policy prowess while it is a timely topic – especially for people who are likely paying attention to Beck’s event.

###

The Public Relations Losers of the Week …

… are Leigh Sullivan and Troy Guard, the (for now) husband-and-wife owners of TAG and TAG | RAW BAR. When a decision is made to divorce, the aggrieved and non-aggrieved parties usually run to lawyers as fast as they can. But Sullivan and Guard are racing just as fast to any media outlet that will quote them to try to gain the media edge in their divorce. So far, they’ve hit Lori Midson at Westword and Bill Husted at the Denver Post.

Here’s some free public relations advice: quit publicly tearing each other down, get the divorce and try to act like grown-ups. Trust me – it allow your baby you keep mentioning to Google your names in 10 years without shame, and the assets you will soon be dividing up (for example, two restaurants) will be worth more if you quit making Denver wince at the mention of your names.

Moxie Rebrands

Moxie Media Group has rebranded itself as Moxie Creative Communications Agency in a move to distinguish itself from traditional marketing, advertising and PR firms. I’ve read the press release twice and I still can’t figure out exactly what is changing, so I’ll let Moxie speak for itself:

“Traditional advertising or marketing agencies are engaged primarily for their branding and marketing expertise, where their services are geared towards helping clients sell products and services to a specific target demographic,” said Mike Schrader, president, Moxie CCA. “While Moxie CCA is called upon to do the same, our clients’ communication challenges are increasingly centered on a need to communicate one or more messages to multiple target audiences across multiple communications channels. In these cases, we are helping our clients to determine the best way to communicate to their many constituents and then execute their campaigns accordingly.”

‘If You Give Me a Task, Don’t Expect Me Not to Succeed’

If you hate the stereotype that public relations people are soul-less, amoral drones who will say anything about anyone if a client or boss tells them to, you probably are not going to like Sue Skiffington-Blumberg (even if the Colorado Springs Gazette inexplicably does). According to a Gazette editorial, Skiffington-Blumberg and her public relations team at the City of Colorado Springs have spent the past several years publicly badmouthing their own city at the direction of her bosses in an effort to get a tax increase passed. As the Gazette noted, “The campaign may have cost our city countless tourists and jobs.”

So how did Skiffington-Blumberg justify her actions:

“Our strategic plan was to paint a picture of the dire straits of our city budget. If we could not do so locally, we would do so in the regional and national press … . I hated it. I grew up here. My family has been in this community since 1892. But when given a task, it is my obligation to get on board. If you give me a task, don’t expect me not to succeed.”

That quote is just chilling. And perhaps not just to me. Skiffington-Blumberg was forced by the city manager to resign yesterday (two days after the Gazette editorial appeared).

Dovetail Supporting UCH’s Expansion PR

The team at Dovetail Solutions is handling the public relations for the University of Colorado Hospital’s groundbreaking ceremony to celebrate its $400 million expansion. The expansion will include a second inpatient 12-story tower, increased patient care facilities to the Anschutz Cancer Pavilion and new parking structures for patients, visitors and employees. The entire project is scheduled to be complete by 2013.

True Enough: The Second Age of PR

Columbia Journalism Review examines the state of communications and concludes that “the muscles of journalism are weakening and the muscles of public relations are bulking up—as if they were on steroids … the dangers are clear.”

“As PR becomes ascendant, private and government interests become more able to generate, filter, distort, and dominate the public debate, and to do so without the public knowing it. ‘What we are seeing now is the demise of journalism at the same time we have an increasing level of public relations and propaganda,’ (author Robert) McChesney said. ‘We are entering a zone that has never been seen before in this country.’ ”

Great Moments in Public Relations

Freelance writer Luke O’Brien wrote an article for Men’s Health on UFC fighter Georges St. Pierre. A few months later, the magazine’s PR team pitched him the article he wrote.

Hi, Luke-

Men’s Health went behind the scenes of UFC welterweight champion Georges St. Pierre’s title fight with Josh Koscheck. In his April issue cover story, St. Pierre opens up to the magazine about acting as a trainer and a learner, always climbing to reach his goals. Would you be interested in running any of his quotes from the interview?

Luke’s response:

Sounds great. I’d be interested in interviewing the writer. Lemme know.

Luke

‘Deadly Spin’ Author to Appear at Tattered Cover Jan. 20

Former CIGNA communications chief turned activist/author Wendell Potter has been called everything from a public relations hero to a traitorous villain for his decision to walk away from the corporate world and testify before the U.S. Senate panel on health care reform.

His testimony on how the health care industry uses propaganda and lobbying efforts to maintain profits at the expense of patients sparked outrage among activists and health care providers alike. And the behind-the-scenes view he provides of the role of public relations in these debates has ignited passionate discussion in the public relations community.

Potter now is a Senior Fellow on Health Care for the Center for Media and Democracy, and he has followed up his initial testimony with a recently released book, Deadly Spin: An Insurance Company Insider Speaks Out on How Corporate PR Is Killing Health Care and Deceiving Americans. He will be at the Tattered Cover on Colfax on Thursday, Jan. 20, at 7:30 p.m. to sign copies of the book.

If you are interested in an insider’s account of how public relations often is played at the highest and most sophisticated levels – and what impact that has on you, your career and your clients – you should attend.

[Disclosure: I am friends with Wendell Potter, and I worked closely with him when CIGNA was a client of mine at Weber Shandwick. However, my work (and Weber Shandwick’s work) with CIGNA did not include any of the industry policy, regulatory or lobbying efforts that he chronicles in his book.]

The Year in Review: 2010 Public Relations Disasters

Here is the list of the year’s biggest PR disasters that I shared during an interview with 850 KOA this morning:

CORPORATE

BP
Last year, the Tiger Woods sex scandal was the gold standard for PR debacles. This year, that honor belongs to BP. The oil spill in the Gulf of Mexico was enough to put them on anyone’s list, but it was the company’s response that catapulted them to the top. Doctored photos, attempts to strong-arm locals into signing liability waivers, and one gaffe after another from CEO Tony Hayward – “It wasn’t our accident … I just want my life back …” Remember, 11 people died when the rig exploded and thousands of lives were devastated in the aftermath. No one wanted to hear him complain about how unfair he felt he was being treated.

Toyota
The overwhelming safety and reliability issues were bad enough, but the countless recalls and the appearance of a company trying to hide safety problems rather than fix them really shook a lot of people’s faith in Toyota. The good news for Toyota is that it has decades’ worth of goodwill built up with the American public. If it can fix the safety issues, the brand should be fine over the long run.

Continue reading “The Year in Review: 2010 Public Relations Disasters”