Who Had the Worse Week?

  • Denver Public Schools board member Tay Anderson, who has spent much of the past two years organizing protests, found himself the subject of a 1,000 student-strong walkout this week following a formal censure by his fellow board members. A Denver Post editorial strongly supported the censure and the Aurora Sentinel called for his recall. Anderson, for his part, announced on Tuesday that he was taking “some time off of social media,” a self-imposed exile that literally lasted less than 18 hours.
  • The late, great Gwen Ifill created the term “Missing White Woman Syndrome” to describe the media frenzy that accompanies news that a usually-young, usually-attractive, usually-blonde woman has gone missing. This week’s overwhelming news media coverage of the Gabby Petito disappearance was a stark reminder that, sadly, things haven’t changed much.
  • The Colorado Rockies were officially eliminated from the playoffs this week. In their 28-year history, they have never won their division, which includes only four other teams.
  • Nielsen has long been the gold standard for measurement of television audiences, but competitors smell blood in the water and networks are evaluating other options after Nielsen lost its accreditation from the Media Ratings Council (MRC), the independent body that enforces fair and transparent measurement standards in media. 
  • Inconsistent travel volumes, trouble recruiting TSA agents and long-term construction projects have created the perfect storm for extraordinarily long security lines at DIA, a situation The Denver Post described solemnly as “bananas.” Meanwhile, The Post reported that DIA has removed its real-time security wait indicator from its website “as a cost-cutting measure.”
  • Founded in 1929, Fortune – 92 years later – finally named its first female editor, Alyson Shontell.

So, who won the week?

  • A recent survey found that Denver has the seventh-highest salary nationally. If you are wondering where it all goes, the answer is rent/mortgage.
  • I hope former Rocky Mountain News reporter Jim Sheeler had a sense of how beloved and respected he was when he was alive. His death this week brought a tidal wave of praise for who he was and what he did. He was most known for his story titled “Final Salute,” which earned him a Pulitzer Prize.
  • Alyson Shontell was named editor of Fortune, the magazine’s first female editor in its 92-year history.

PRSA Colorado Announces Gold Pick Special Award Winners

Congratulations to the 2021 PRSA Colorado Gold Pick Special Award winners:

  • Lifetime Achievement: Wendy Aiello, Aiello Public Relations
  • Public Relations Person of the Year: Winna MacLaren, City and County of Denver
  • Business Person of the Year: Tory Bruno, President & CEO, United Launch Alliance
  • Media Person of the Year: Ed Sealover, Denver Business Journal
  • Rookie of the Year: Anna Ritz, CIG Public Relations
  • Mentor of the Year Award: Liz Kamper, CBRE
  • Chapter Service Award: Michelle Lyng, Novitas Communications
  • Public Relations Team of the Year: Sage Restaurant Concepts

The winners will be recognized at this year’s Gold Pick awards on Oct. 6.

Great Moments in Disembarkments

The University of Southern California football team can’t be happy with the conclusion of its flight to Pullman, Wash., to play Washington State University. And United Airlines and Boeing can’t be happy for the world to see what happens when you unload the people and heavy equipment from the front half of the plan without utilizing a tail stand.

Who Had the Worse Week

  • Rapper/singer Nicki Minaj became a social media meme when she tweeted that people should carefully consider whether to receive a COVID-19 vaccine because her cousin’s friend got it and “became impotent. His testicles became swollen. His friend was weeks away from getting married, now the girl called off the wedding.” Popular opinion is that he actually cheated, got an STD and is now trying to blame the vaccine.
  • Walmart had to play defense when a fake press release was distributed via GlobeNewswire claiming that the retailer would begin accepting cryptocurrency at its stores. The release was almost certainly part of a pump-and-dump stock scheme.
  • A New York woman, Morgan Hellquist, discovered that her gynecologist of nine years, Dr. Morris Wortman, was actually her biological father. And her lawsuit alleges that he was aware of the relationship.
  • U.S. Olympic gymnasts Simone Biles, McKayla Maroney and Aly Raisman, among others, testified at a Congressional hearing that the FBI failed to properly investigate their claims that disgraced USA Gymnastics doctor Larry Nassar abused them. As the hearing concluded, reports surfaced that the FBI had fired Michael Langeman, one of the lead agents in the investigation.
  • Legendary Philadelphia cheese steak restaurant Pat’s became the backdrop to a quintessential Philly crime when a “violent group of soccer hooligans beat a man to death with a garbage can lid.”
  • The hits keep coming to the Aurora Police Department, and this week it was Attorney General Phil Weiser who delivered the blow. Weiser is requiring the department to make to make “sweeping reforms after a year-long investigation found officers’ pattern of racially biased policing and use of excessive force routinely violated state and federal law,” according to The Denver Post.
  • Traveling right now is stressful enough, but imagine coming back from a trip to find that your car had been stolen from DIA. According to Denver Police, that is an increasingly common situation.
  • Kim Kardashian did what she does best – make headlines for inconsequential things – at the annual Met Gala. The unusual dress she wore was compared to Star Wars’ Darth Vader, dementors from Harry Potter and the alien from the movie, Alien.

So, who won the week?

  • Always acerbic, wry and deadpan, Norm Macdonald was a comedian’s comedian, more respected among his peers than the general public. But his death this week at age 61 resulted in a flood of public tributes from both.
  • Denver Broncos Head Coach Vic Fangio is on the hot seat, but things got better on Sunday when, for the first time in his three years with the team, they won a game in September.
  • Immersive art company Meow Wolf made tons of headlines when it officially opened its Denver facility this week. It even nabbed U.S. Sens. John Hickenlooper and Michael Bennet, along with Colorado Gov. Jared Polis and Denver Mayor Michael Hancock, to attend its ribbon-cutting event. That’s even more impressive when you consider that President Joe Biden’s visit earlier in the week to NREL only attracted two of those four.
  • The Drone Racing League secured a $100 million sponsorship deal with blockchain platform Algorand. Never heard of the DRL? Me either, but they have $100 million now.
  • Americans love their pick-up trucks, so it was news this week when electric truck manufacturer Rivian was credited with beating Ford, GM and Tesla to deliver the first consumer-ready electric pick-up truck.

Documenting The Denver Post Beat Changes

Several weeks ago, Corey Hutchins broke the news that The Denver Post was scrambling its beats, and today he offered an update on the moves:

  • Elizabeth Hernandez moves from higher education to the new millennial/younger readers beat
  • Conrad Swanson moves from the Denver City Hall beat to the environment beat
  • Joe Rubino moves from real estate/tech/consumer news to the Denver City Hall beat
  • Jessica Seaman moves from the healthcare beat to K-12 education
  • Bruce Finley moves from the environment beat to higher education
  • Meg Wingerter moves from K-12 education to healthcare

Not everyone was thrilled with the changes that were reportedly a surprise to many of those affected. For example, Justin Wingerter, who was moved off of federal politics and assigned to the business desk, instead has chosen to leave the Post.

It seems curious to lose the relationships and institutional knowledge that accompany changes like these, but as SE2’s Eric Anderson, a journalism veteran himself, noted, sometimes beat changes can allow reporters to see things with fresh eyes. And, cynically, it saved the Post at least one future buyout.

Who Had the Worse Week?

  • The Human Rights Campaign fired its president Alphonso David following an investigation into his efforts to help former New York Gov. Andrew Cuomo fight sexual harassment allegations. Cuomo is the third rail of politics – Roberta Kaplan, the co-founder and board member of the Time’s Up Legal Defense Fund also recently resigned under pressure after helping Cuomo.
  • Ex-Denver Broncos running back Clinton Portis pleaded guilty to federal fraud charges this week. Portis, who earned more than $42 million during his career, submitted fraudulent medical claims totaling $99,264 to a healthcare program for retired NFL players.
  • After failing to qualify for the 2018 FIFA World Cup, the US Men’s National Soccer Team has little margin for error if it hopes to make it to the 2022 World Cup. The team hasn’t impressed much so far – it started with two draws – and it lost one of its best players, Weston McKennie, when he broke team COVID rules and spent the night with an “unauthorized guest.” He was suspended and sent back to Italy, where he plays for Juventus, a team that suspended him in April for … wait for it …breaking COVID protocols. The good news is the team beat Honduras 4-1 in a must-win game this week. Take that, Honduras.
  • Women have outnumbered men on college campuses since the 1970s, but the pandemic has significantly accelerated the gender imbalance as men have dropped out at three times the rate of women. In fact, the latest data show that colleges now skew more than 57-43 female. One of the consequences: colleges are now lowering their admissions standards for men in an effort to keep parity. The patriarchy, amiright?
  • It’s been a tough couple for weeks for philosophical CEOs. Jonathan Neman, co-founder and CEO of the salad maker Sweetgreen, attempted to “start a conversation” by blaming fat people for the severity of the COVID-19 pandemic. And now-former Tripwire CEO John Gibson proved again that the worst PR crises are self-inflicted when he decided that as the CEO of a video game maker he should weigh in on Texas’ new controversial abortion law. How did it end? You read the “now-former” part, right?
  • And, finally, an oldie but goodie. Underperforming Confederate General Robert E. Lee continues to be a modern-day punching bag. This week, it was Richmond, Va., that chose to remove a statue of Lee. The event was celebratory, with workers counting down the moment that Lee was removed via crane as onlookers cheered.

So, who won the week?

  • The Colorado Sun turned three this week. It took a lot of courage for the group of former Denver Postians to launch their own newspaper, and it is gratifying to see it succeed.
  • Original Blues Clues host Steve Burns this week comforted a generation of millennials who apparently suffered abandonment issues when he unexpectedly and suddenly left the show two decades ago. Appearing via a video dressed as Blues Clues Steve, he apologized to viewers and then dropped a little positive reinforcement about how terrific they are all doing.

Former Denver Bronco Clinton Portis Pleads Guilty in Federal Fraud Probe

ESPN: “(Former Denver Broncos running back) Clinton Portis was among three former NFL players who have pleaded guilty for their roles in a nationwide scheme to defraud a health care program for retired NFL players, the U.S. Justice Department said Tuesday. The 40-year-old Portis … faces a maximum penalty of 10 years in prison. He is scheduled to be sentenced on Jan. 6. … According to court documents, Portis caused the submission of false and fraudulent claims to the plan on his behalf over a two-month period, obtaining $99,264 in benefits for medical equipment that was not actually provided.”

Who Had the Worse Week?

  • The city of New Orleans barely has time to recover these days from the devastating winds and floods brought by the most recent hurricane before it is hit with another. This week, it was Hurricane Ida that brought death and destruction to one of America’s most interesting cities. Not content to just ravage the Gulf Coast, the remnants of Ida continued north and hit New York City, causing surprise floods that killed 43.
  • Billionaires don’t become billionaires by leaving money on the table, a point proven by Colorado’s own Phil Anschutz. Despite a fortune estimated at $10.3 billion by Forbes, Anschutz is appealing the recent dismissal of a lawsuit against the state seeking an $8 million tax refund he says he is owed due to a loophole in the CARES Act, the pandemic response bill Congress passed in 2020.
  • A Colorado Springs high school swimmer with diabetes is suing CHSAA, the organization that oversees high school athletics in Colorado, for disqualifying him from the state championship meet because he wore tape over his glucose monitor to keep it in place.
  • Former NFL quarterback and ESPN analyst Trent Dilfer made headlines this week for for a viral video that showed him getting physical with one of the players he now coaches at a high school in Nashville.
  • The Denver Department of Excise and Licensing has ordered the owner of LoDo’s Beta Nightclub to explain why it should retain its liquor license following a series of high-profile shootings outside the club and a police investigation that found drug dealing, large brawls and gang-related fights inside the club.
  • Tulane University had its own Rocky moment (actually, a Rocky II moment, but you get the idea) when it beat out a host of usual suspects to capture this year’s #1 ranking of Top Party Schools. The University of Colorado Boulder, one of those usual suspects that routinely nabs top 10 spots on these lists, fell to #24. Unfortunately, Tulane’s victory was overshadowed by the fact that its administrators don’t watch the weather on the local news and they failed to evacuate students from its New Orleans campus until after Hurricane Ida. Administrators said they thought the storm would be a Category 1 hurricane, not the Category 4 that it was.
  • Americans have a deep love of football, and ESPN has a deep love of ratings, so it was only a mild surprise that the sports broadcaster would eventually start airing high school football games to fill programming time. Unfortunately, though, high school teams don’t belong to recognizable conferences that let you know they are legit. This week, ESPN aired a game featuring Bishop Sycamore, which later was revealed to have questions about whether it is an actual school. It definitely is a football team – it played another game two days before its ESPN appearance, something no legitimate school would ever allow to happen. The Washington Post called the entire matter “embarrassing” and authorities are still investigating.

So, who won the week?

  • Fans of everything from the Mary Tyler Moore Show to the Pixar movie Up know actor Ad Asner, and there was an outpouring of love for him following his death this past week. It was his lovably gruff performances as Lou Grant on the Mary Tyler Moore Show and its spin-off Lou Grant that endeared him to a generation or two of journalists.
  • Former Colorado Rockies star Larry Walker will enter the Hall of Fame next week, no easy feat given the lack of respect Coors Field has among the baseball purists who vote.

Fox31 Names Erika Gonzalez Permanent Evening Anchor

Fox31/KWGN anchor Erika Gonzalez has been filling former anchor Aristea Brady’s seat on the 5, 9 and 10 pm newscasts for the past month, and her bosses apparently like the job she was doing because this week they named her to the role permanently.

And in a world full of PR people who come from journalism, Erika is a unicorn. Her first job was in PR in Miami before starting her career in journalism as an assignment editor with WFOR in Miami.

Beta Nightclub Under Pressure Amid Rash of LoDo Shootings

If you are a fan of LoDo’s Beta Nightclub, you might want to get a few more visits in before Oct. 18. That is when the club’s owner, Valentes “Don’t Call Me Don” Corleons will have to appear before the Denver Department of Excise and Licensing to explain a rash of high-profile shootings nearby, as well as the results of an undercover police investigation that found drug dealing, large brawls and gang-related fights inside the club.

Elise Schmelzer at The Denver Post reported: “Police data collected by The Denver Post shows that Beta Nightclub this year has the highest number of reported crimes connected to its address of all bars in Denver’s Union Station neighborhood. … Denver police have recorded at least four aggravated assaults and one robbery at the nightclub’s address. In comparison, the two bars on either side of Beta Nightclub — Seven Grand and 1UP Arcade Bar — have no crimes reported at their addresses.”

Who Had the Worse Week?

  • Fox31/Channel 2 anchor Keagan Harsha took a news director job in Montana, and he made his own headlines last weekend when his U-Haul full of all of his worldly possessions was stolen from a hotel parking lot on what was to be his last night in Denver.
  • Denver’s Valor Christian high school made national news for firing a coach because he is gay. As I noted earlier this week, the school missed an opportunity to practice the under appreciated art of looking the other way.
  • Researchers found that each hot dog you eat shortens your life by 35 minutes. RIP Gil Rudawsky.
  • Tina Tchen, the CEO of the anti-harassment organization Time’s Up, resigned under pressure following her behind-the-scenes support for former New York Gov. Andrew Cuomo.
  • ESPN gave reporter Rachel Nichols the slow-motion kick to the curb after her racially insensitive comments were recorded and shared several months ago. ESPN first removed her from covering the NBA playoffs in June, and this week it quietly cancelled her afternoon TV show and formally dropped her from its NBA coverage.
  • Washington Post columnist Gene Weingarten went full angry-old-man in a column this week that listed all the foods he has no interest in eating (the headline literally was “Gene Weingarten: You can’t make me eat these foods”). Old Bay Seasoning and bleu cheese were on the list, but it was the inclusion of all Indian food that set parts of the internet on fire. The Post hasn’t yet explained what journalistic need was filled by Weingarten’s rant, but … clicks!
  • We marketers spend $2.6 billion globally buying ads on websites that promote misinformation. The U.S. accounts for $1.6 billion – 62% – of that total.
  • Members of the Afghan girls’ robotics team who narrowly escaped the country ahead of Taliban rule had to have a lawyer send a cease and desist letter to Allyson Reneau, an Oklahoma woman who has been claiming outsized credit for their escape. The team says that her self-promotion and use of photos of current and former team members risks the safety of other members who remain in the country.

So, who won the week? Tim Wieland, the CBS4 news director, has been named VP and GM at the station. He replaces Walt DeHaven, who retired last month.

Great Moments in Stunt Marketing

It’s unlikely to rise to the level of Lincoln-Douglas, but PR Week reports that Taco Bell has secured the services of the University of Georgia and Clemson University debate teams to argue whether its new Crispy Chicken Sandwich Taco is, in fact, a taco or a sandwich. Chances are you associate Georgia and Clemson more with football than the art of forensics, which is why the debate will air in four parts as commercials during the Georgia vs Clemson college football game on Sept. 2.

The Underappreciated Art of Looking the Other Way

Denver’s Valor Christian is, not surprisingly, a private Christian high school and it is under duress at the moment. Parents are protesting, students are walking out and media are camped out on the school’s sidewalks. Why? Because school administrators forced a popular coach out because he is gay.

I get it – Valor is a Christian school and it has to throw a nod toward Christian values (disclosure: I am a graduate of a Christian university). But that’s why you perhaps include some language in your official handbook and then you practice the art of looking the other way. It’s 2021 – not 1991 – and its not a good look, much less a good practice, for anyone to be firing people over who they are.

Photo of the student protest by Hyoung Chang, The Denver Post

Freelance Meteorologist Tries to Convince Coloradans We’re All Living in Cleveland

Kids who parse and argue every point anyone makes usually either have that trait beaten out of them by high school or grow up to be lawyers. But one of those kids beat the odds and grew up to become a freelance meteorologist.

And if you are a freelance meteorologist, you need to be provocative to get people’s attention. Denver’s own Andy Stein did just that for The Denver Post when he wrote that Denver doesn’t get the 300 days of sunshine per year that the chamber of commerce claims, but rather only 103 days.

So, which is right? It depends on your definition of “sunny.” Stein claims “partly cloudy” days don’t count as sunny. If you have lived anywhere that truly has gray winters you recognize the stupidity of that argument. But, hey, Denver Post column!

The Denver Post Spins the ‘Wheel of Beats’

You spend all that time trying to build a relationship with a reporter, and then this happens.

In the latest edition of his must-read newsletter covering Colorado media, Corey Hutchins reports that The Denver Post is in the midst of a “disorienting beat scramble” that will see eight reporters shuffled to new beats. Eight may not seem like a lot, but let’s face it, that is like half of the newsroom in the Age of Alden.

Among the reporters shifting beats, Hutchins reports, are Bruce Finley (from environment to education) and Justin Wingerter (from federal politics to business).

You can subscribe to Hutchins’ weekly-ish newsletter at https://coloradomedia.substack.com.

Who Had the Worse Week?

First, a reminder that I avoid political gaffes when it comes to my lists of the biggest PR mistakes. If I didn’t, there wouldn’t have been room for anything else over the past 10 years (this week alone would have been Joe Biden, Greg Abbott, Tina Peters, Andrew Cuomo, John Cox, the State of Alabama, Dan Patrick, Gavin Newsom, Lauren Boebert, Gettr, Michelle Fiscus and a dozen others). Not to mention everyone views whether political issues qualify as PR gaffes through their own partisan lens. Now, on to the this week’s list:

  • A 9Wants to Know investigation found that Colorado’s Exposure App that is designed to alert residents when someone in close proximity to them tests positive for COVID-19 only worked 8% of the time. While the app was free from the Association of Public Health Laboratories, the state spent $875,000 to market and maintain the service.
  • Hassan Moustafa, the president of the International Handball Federation, said new rules were “very likely” after the federation was heavily criticized for requiring female players to wear bikinis in official play. Adding attention to the issue, the singer Pink offered to pay a 1,500 euro fine the federation levied against Norway’s women’s beach handball team for wearing shorts instead of bikini bottoms in a recent tournament.
  • Snopes, the gold standard of separating fact from fiction in our Internetified world, “has retracted 60 articles after a BuzzFeed News investigation found that the site’s co-founder plagiarized from news outlets as part of a strategy intended to scoop up web traffic.”
  • Detroit Tigers TV analyst Jack Morris has been suspended indefinitely after he used a mocking and racist Asian accent on air to talk about L.A. Angels star pitcher/designated hitter Shohei Ohtani.
  • An apology for disparaging statements about women, Jewish people and Haiti by newly announced Jeopardy host Mike Richards shows why you shouldn’t let the person in charge of vetting candidates pick himself.
  • Data breaches have become so common that they rarely make big headlines these days, but T-Mobile’s latest one involving customer data for 40 million past and current customers managed to do just that.
  • The US Open tennis tournament begins in a little more than a week, and already some of the biggest draws such as Rafael Nadal, Roger Federer, and 2020 winner Dominic Thiem have withdrawn due to injuries. Combine that with women’s stars Serena Williams and Naomi Osaka having trouble advancing deep in tournaments recently, and it could be a dud of a tournament this year.

So, who won the week?

  • Denver Broncos QB Drew Lock had the game of his life last weekend, potentially heading off a likely career-ending challenge by Teddy Bridgewater. We’ll see if he can keep it up this weekend.
  • The Paralympic Games begin Tuesday in Tokyo, and Colorado Public Radio profiles 11 competitors who are from Colorado. If you haven’t watched the Paralympics before, do yourself a favor and tune in. NBC is broadcasting 1,200 hours, and it is even more inspiring than the Olympics.
  • Zaidy’s, a legendary Denver Jewish deli that closed during the pandemic, has re-opened thanks to support from the Appel family (the founders of the OxiClean empire).

Karma Wins – Ex-Cuomo Staffers who Helped Trash New York Governor’s Accuser Lose Jobs at PR Firm

Theo Wayt at the New York Post: “Two former staffers of Gov. Andrew Cuomo who helped their ex-boss smear sexual harassment accuser Lindsey Boylan have left their jobs at a politically connected public relations firm with millions of dollars in state contracts, The Post has learned. Josh Vlasto and Richard Bamberger — both former top Cuomo staffers who were named throughout the attorney general’s report into the governor’s “inner circle” — confirmed Monday they had left their jobs as managing directors at PR firm Kivvit.

‘“We agreed to amicably part ways,’ Vlasto and Bamberger said in a joint statement to The Post.

“Kivvit — which has counted Google, Tesla, Citigroup, Lyft, Princeton University and the US Olympic Committee among its clients — had already scrubbed the pair from its website by Monday morning.”

Pandemic Increases the Value of Influencers for Marketing, PR Campaigns

Chris Daniels at PR Week reports: “It’s another sign of the times amid the COVID-19 pandemic: social media influencers are asking for — and getting — significantly more money for sponsored posts and brand partnerships than even a year ago. That’s in part because consumers continue to spend more time online. Nearly half (48%) say they increased the time they spend on social media, giving influencers a larger and more engaged fanbase, according to research from DoubleVerify. 

‘“The pandemic changed the game for influencers,’ confirms Jenny Heinrich, senior partner for global digital and influencer strategy at Finn Partners.”

Who Had the Worse Week?

  • The Colorado Rockies learned the hard way about the importance of guardrails when commenting during a crisis. In a game earlier this week, broadcasters for the Miami Marlins claimed a Coors Field fan screamed a racial slur that was caught by its microphones, and the Rockies validated that before looking into it by posting to social media that it was “disgusted at the racial slur by a fan … .” The next morning, it became clear the fan had actually yelled “Dinger,” the name of the Rockies’ mascot, in an attempt to get a photo. Media quickly backtracked and blamed the Rockies for legitimizing the story with its social media post (as evidenced by this post from 9News’ Nicole Vap).
  • Trust in government isn’t exactly high these days, and the Colorado Department of Transportation (CDOT) reinforced some of the worst suspicions of the tin-foil-hat crowd when it lied about Independence Pass being closed recently due to a mudslide. Media uncovered emails this week showing back-and-forth among CDOT officials about how to reduce traffic on the congested pass, and claiming a fictitious mudslide was the consensus winner. CDOT officials quickly realized two things: it is bad policy to lie, and that discussing it via email was a mistake. Officials reversed their decision after a day and discoverable email discussions were not part of that process .
  • The Royal Family and Prince Andrew are in the spotlight once again this week because of Andrew’s affiliation with disgraced pedophile/sex criminal Jeffrey Epstein. A New York woman filed a lawsuit against Andrew this week alleging that he raped and sexually abused her when she was a minor. Andrew’s previous denials only made the situation worse and the Royal Family has remained silent on the lawsuit, signaling that they understand what a dumpster fire this entire situation is. Here’s hoping he becomes Prince Andrew, Duke of York Prison before this is all over.
  • Nostalgia purveyor Garrison Keillor hasn’t been heard from much after he was booted from his home on Minnesota Public Radio in 2017 due to allegations of inappropriate behavior with a female assistant. But this week, he came roaring back, making headlines for equating the U.S. Social Security Administration with the Nazi SS after he got caught in a bureaucratic snafu trying to obtain a replacement Medicare card.
  • The chile wars between Colorado (Pueblo chile peppers) and New Mexico (Hatch chile peppers) heated up this week when The Pueblo Chieftain ran syndicated content from its parent company, Gannett, that was pro-Hatch chile. Chieftain News Director Luke Lyons issued a formal apology distancing the newspaper from the story, saying in part, “The article … was not meant to cause harm or to infer that the Hatch chile was superior. … We apologize for the harm and offense the story has caused.” It’s not clear whether journalism purists are more offended that Lyons would apologize for content or that he confused “infer” for “imply” in his apology.

So, who won the week? I’m going with “Tiana,” a somewhat anonymous Tokyo Olympics volunteer. She paid for a taxi out of her own pocket when Jamaican hurdler Hansle Parchment took a wrong bus and mistakenly ended up at the aquatics venue. Thanks to her generous help, Parchment made it to the track stadium in time and subsequently won a gold medal in the men’s 110 meters hurdle event. Parchment was able to track down Tiana afterward to thank her and repay the fare, and Jamaica’s minister of tourism has now invited Tiana for an all-expenses-paid trip to the Caribbean island.

A Plot Twist in the Reported Coors Field Racial Slur

Generally speaking, if the Colorado Rockies are making national headlines, something has gone badly. And, this morning, that would be an understatement. Microphones for the Miami Marlins television feed picked up a fan at Coors Field yesterday screaming something that the Marlins broadcasters and media nationwide quickly reported was the N-word. But audio replays seem to show that it actually a fan screaming, “Dinger,” the name of the Rockies mascot. That would make more sense given that no one in the stands said they heard anyone scream the N-word. You can decide for yourself:

Horse Punch Allows Germany to Catch Belarus for Most Coaches Banned from the Tokyo Olympics

Germany hasn’t exactly been tearing it up at the Summer Olympic Games this year – they have roughly one-third the number of medals as the U.S. – but it is distinguishing itself in one area: the number of coaches sent home from the Olympics.

Last week, German cycling coach Patrick Moster was banned after he was caught on camera yelling racist remarks to his riders, and today German modern pentathlon coach Kim Raisner was sent packing after she punched a horse … let me repeat that, punched a horse … that refused to perform during the competition.

Raisner’s horse punch allowed Germany to catch Belarus, who had two coaches sent home earlier this week for trying to strong-arm an athlete to return home to the authoritarian country after publicly criticizing her delegation. The athlete, Krystsina Tsimanouskaya, instead accepted a humanitarian visa from Poland and is now in Warsaw.

Who Had the Worse Week?

  • Denver’s air quality this week put it as the worst in the country and among the Top 10 worst in the world. It’s not often that we share space on lists that include Kabul, Jakarta, Kolkata, Dubai and Delhi. Denver would need to cut its pollution roughly in half to match that pristine oasis that is New York City.
  • Actor Matt Damon proved once again that the worst PR crises are self-inflicted when he shared that he stopped using the homophobic term f****t “months ago” after his daughter called him out on it. He later insisted that has never used the term personally, and instead was referring to its use in movie scripts, which only reinforced the old political adage that if you are explaining, you are losing.
  • Speaking of “if you are explaining, you are losing,” Bill Gates is trying really hard to put his association with pedophile/sex criminal Jeffrey Epstein behind him by … explaining. This week, he appeared on CNN to share that he simply was seeking foundation donations from the disgraced financier, but recent reports of Gates’ skeevy behavior with female Microsoft employees has caused many to re-evaluate his standing.
  • CNN anchor Chris Cuomo is feeling the fallout from his secret PR strategy support for his brother, New York Gov. Andrew Cuomo. New York State Attorney General Letitia James issued a report this week that documented multiple instances of sexual harassment by the governor, and Chris Cuomo’s CNN peers reportedly “expressed dismay” that he has not been held accountable or explained his ethically challenged decision to work behind-the-scenes for his brother while on CNN’s payroll.
  • Rapper DaBaby is reeling after his homophobic comments on HIV/AIDS caused promoters to drop him from the line-up at Lollapalooza, iHeartRadio Music Festival, Austin City Limits and Denver’s KS 107.5 Summer Jam, among others.
  • Mike Richards, the relatively anonymous executive producer of the television show Jeopardy, has orchestrated a string of celebrity try-outs over the past few months to identify a successor to the late Alex Trebek. Among them: Mayim Bialik, Anderson Cooper, LeVar Burton, Savannah Guthrie, Dr. Sanjay Gupta and Aaron Rodgers. The news this week is that Richards has pulled a Dick Cheney and is now negotiating for himself to be the host. Fans are not pleased.
  • The City of Englewood caused a bit of a panic this week when it notified a huge portion of the metro Denver area that residents should boil water due to traces of E.coli. Non-Englewood governments and water systems scrambled to reassure residents that the water in their communities was safe.

So, who won the week?

  • Olympic gymnast Suni Lee stepped into the void of Simone Biles’ withdrawal and won the gold in the women’s all-around event.
  • Former CBS4 GM Walt DeHaven and soon-to-be-former Downtown Denver Partnership President & CEO Tami Door. Two of Denver’s most influential leaders are basking in positive profile articles and good wishes related to their retirements.
  • Denver, after Forbes increased its projected value of the Denver Broncos to $3.75 billion, a 17% jump over last year. That valuation increases the odds that the dysfunctional Bowlen kids will sell the team, and that a new owner can put the team on the right track again.

The End of an Era

CBS4 GM Walt DeHaven retired Friday, and I’d be remiss in not acknowledging his tenure and impact on Denver’s news community. Broadcasting & Cable wrote a nice piece that scratches the surface of who he is and what he has accomplished:

“Walt DeHaven, VP and general manager of KCNC Denver, … has spent 20 years atop the CBS-owned station, and 14 more with other stations in the CBS group, including ones in Chicago and Boston. The longest-serving general manager in the CBS Stations group, DeHaven has spent 34 years with the Viacom and CBS groups.

“Wendy McMahon, president and co-head, CBS News and Stations, saluted DeHaven in a note to KCNC staffers. ‘Walt’s importance to our organization has been defined not only by his longevity, but also by his leadership, poise and the passion he has for caring about the communities we serve, our clients and all of you,’ she said. …

“DeHaven will remain active in non-profit organizations in and around Denver. He is president and treasurer of Take Note Colorado, which provides musical instruments and education to schoolchildren, and vice chair at Swallow Hill Music, which provides music education to underserved communities.” 

Who Went Where

Among the recent changes:

MikeWorldWide (MWW) to Open Denver Office

MikeWorldWide (MWW) announced plans to open a Denver office that will be led by new technology practice Executive Vice President Maria Brown. From PR Week:

“Brown will lead and grow the agency’s U.S. tech practice … and will also establish MikeWorldWide’s footprint in Denver. Remote work has enabled the firm in the last year to create talent hubs in markets including Seattle, Portland, Boston and Atlanta. Prior to MikeWorldWide, Brown led Matter Communications’ West market, overseeing offices in Boulder, Colorado, and Portland, as well as a diverse B2B and B2C client portfolio with brands including Databricks, Nimble Storage and Progress Software.”

Who Had the Worse Week?

  • HBO Max is receiving widespread criticism for its new animated series, The Prince, which “depicts the royal family as egotistical tea drinkers controlled by mafia-boss queen.” Making fun of Royals certainly is not new, but the show portrays real-life 8-year-old Prince George as “an entitled child who is worried about his weight and harbors ill feelings toward his siblings.” Six-year-old Princess Charlotte is voiced by Game of Thrones actress Sophie Turner, who earlier this year criticized paparazzi for photographing her young child and called for better privacy protections for minors.
  • The Olympic Games and its U.S. broadcast partner NBC had rough weeks. Ratings for the games’ Opening Ceremonies were down 36%, and that was before a string of unexpectedly poor performances by high-profile competitors: the U.S. men’s basketball team lost to France, the U.S. women’s soccer team lost to Sweden, hometown tennis phenom Naomi Osaka lost in her third-round match, and gymnastics G.O.A.T. Simone Biles withdrew from the team and individual events. Worst of all, everyone knew these results 12 hours before they could see them on NBC.
  • ShotSpotter, the company that deploys networks of audio sensors – including in Denver – that triangulate the location of gunshots to help police respond faster, found its data tossed from a criminal trial after it was learned that the company adjusts its reports at the request of police departments. In the case of this trial, an analyst with ShotSpotter reclassified the location of a shot months after the incident to support a police report.
  • The Idaho Springs Police Department made headlines nationally for tasering an unarmed 75-year old without warning. Video of the incident had been irresistible to media from coast to coast.
  • The European Union hit Amazon with a record $887 million fine for violating data protection laws. Amazon is making a strong push to displace Google as the company most willing to violate your privacy.

So who won the week?

  • The creative team behind South Park and Book of Mormon – Trey Parker and Matt Stone – made big headlines in Denver this week when they confirmed they wanted to buy the iconic “restaurant” Casa Bonita to ensure it survived the pandemic.
  • Simone Biles had critics, but the general public has overwhelmingly supported her and her decision to withdraw from the Olympic Games.
  • And, finally, a counterintuitive choice: Aurora Police Chief Vanessa Wilson. Two Aurora police officers were arrested this week after one of them brutally beating an unarmed citizen as the second stood by, so how did she win the week? She campaigned on creating a culture change within the department, and as 9News reporter Jeremy Jojola noted, she isn’t messing around:

9News’ Kyle Clark May Present the Biggest Challenge to Mayor Hancock’s Proposed New Arena

Denver Mayor Michael Hancock’s dream of a new 10,000 seat arena to replace the Denver Coliseum is in big trouble, in no small part thanks to Kyle Clark at 9News. Hancock announced a bond initiative two days ago for the arena that would be part of the renovated National Western Center campus, but Clark has dealt a possibly fatal blow by repeatedly calling the proposed arena by the nickname “The Mike.” In reality, no name has been announced for the arena – and, let’s face it, this city council is unlikely to name anything after Hancock – but positioning the project as a self-aggrandizing infrastructure project makes it much easier for the community and city council to oppose. And it wasn’t like the polarizing project had much breathing room to begin with.

Stop Me If You’ve Heard This One Before – PR Week List Overwhelmingly Recognizes Coastal Professionals

PR Week released its 2021 ’40 Under 40′ list, and as usual it is heavy on professionals at coastal firms and companies. For example:

  • 24 of the 40 who were selected – 60% – were based on the East Coast (New York City, D.C., Miami, Atlanta, etc.)
  • 33 of the 40 who were selected – 83% – were based on the East or West coasts (New York City, L.A., D.C., Miami, etc.)
  • 7 of the 40 who were selected – 17% – were located in the middle of the country (Chicago, Dallas, Phoenix, Nashville, etc.)

The biggest surprise? Denver was represented. Terry Wei, the global head of Communications for Waze (which is owned by Google) made the list, and although Waze is headquartered in New York City, she claims our fair city as home. She may have worked her way up into the chief communications role at a division of the world’s 5th-largest company, but frankly making a PR Week list as a resident of Denver is a far more impressive achievement.

Who Had the Worse Week?

Quote of the Day

I want to thank every Amazon employee, and every Amazon customer, because you guys paid for all this.

Amazon founder Jeff Bezos, thanking his supporters for helping him become a modern-day Sputnik dog without realizing that it is making most of us rethink ever ordering anything from Amazon again.

NPR Examines Racial Tensions Inside 9News

National Public Radio is the latest media outlet to follow up on Westword’s coverage of racial tensions inside 9News:

“According to two people who attended the National Association of Hispanic Journalists meetings, the association demanded the firing not only of (9News’ top news executive, Tim) Ryan, but also of his news director and the corporate official in charge of hiring. The company made no such promises, though it did direct stations to no longer use the word ‘illegal’ when discussing immigration. (The station and the company declined to comment on the calls for dismissals.)

“The outcry has focused an unwanted glare on Tegna, one of the nation’s largest and most prominent owners of local television stations, just as the company faces claims of racial bias from a dissident investor. Tegna and KUSA declined to comment on what happened to the Latina journalists and the criticism that has ensued, saying those are personnel matters.”

Who Had the Worse Week?

  • Chik-fil-A stopped donating to anti-LGBTQ organizations several years ago, but that hasn’t prevented ongoing protests. The latest issue putting the fast-food chain in the spotlight is students from Notre Dame opposing an on-campus franchise. Adding fuel to the fire, U.S. Sen. Lindsey Graham pledged to “go to war” on behalf of Chik-fil-A, turning the protest into a national story.
  • Johnson & Johnson recalled five of its six Neutrogena and Aveeno spray-on sunscreens after the potentially cancer-causing chemical benzene was discovered in some samples.
  • Pundits are trying to determine whether Haiti’s presidential security detail is corrupt or just incompetent after Haitian President Jovenel Moïse was shot 12 times and killed in what appears to be an attempted coup. None of the members of the security detail engaged with the assassins as they entered the presidential palace.
  • The U.S. men’s basketball team lost back-to-back tune up games – first to Nigeria and then Australia – as it prepares to head to the Tokyo Olympic Games. America has dominated international basketball since the days of the 1992 Dream Team that featured Michael Jordan, Magic Johnson, Larry Bird and another half-dozen legends, so expectations for any U.S. Olympic team are high. It’s usually gold or bust, but at this rate it feels like bronze would be overachieving.

So, who had a good week?

Agencies Feels Squeezed as Corporate Marketing Budgets Drop to Lowest Levels in a Decade

Corporate marketing budgets have dropped to 6.4% of revenue this year, down from 11% last year, according to Gartner’s annual CMO Spend Survey. This is the first time the percentage has dipped below 10%.

Marketing executives under pressure are continuing to try to reduce costs by taking over work that they used to outsource to vendors such as advertising and marketing agencies, said Ewan McIntyre, co-chief of research and vice president analyst in Gartner’s marketing practice.

‘Breaking up with Journalism’

Durango Herald sports editor John Livingston shared his thoughts for why he is leaving the media industry, and his thoughts are as illuminating as they are heartbreaking:

“Because of all the cuts, I no longer have the ability to live up to the standards I set during my early days … that were only elevated when I arrived at The Herald in 2014 and was surrounded by a vibrant newsroom full of incredible journalists who opened my eyes and fostered my intense love for the profession.

“Despite the staff reductions at The Herald, not unlike those seen at print – and digital – media companies across the globe, I have worked tirelessly to do the job the way I feel it is supposed to be done, even after the sports staff was cut from three to two in 2016, and again when it was reduced to one in March of 2020.

“I doubled and tripled down on my commitment and refused to lower the bar after each of those cuts. … On top of added daily duties, I frequently spent scheduled days off covering our athletes and their ever-growing list of accomplishments. Often, those were some of the best stories to write. But it became a burden on friends and family each time I broke out the laptop to write another story or conduct another interview.

“The expectation of continually doing more with less is not attainable. Burnout is rampant, and there is a greater emphasis on page views and story counts than quality journalism. I will always fight for the latter.

Who Had the Worse Week?

It was a tough week for a number of sports-related figures. Among them:

  • ESPN and Rachel Nichols overshadowed the NBA Finals when a long-simmering story involving covertly recorded and shared racial remarks went full boil.
  • USA Track & Field found itself heavily criticized after it declined to include superstar sprinter Sha’Carri Richardson on the 4×100 U.S. Olympic Relay team. Richardson had previously been disqualified from the individual 100-meter race due to a positive marijuana test, but she was technically still eligible for the relay race.
  • Los Angeles Dodgers’ star pitcher Trevor Bauer has been suspended by MLB following unbelievably brutal rape allegations. MLB had to step in after the Dodgers inexplicably planned to continue playing him.
  • John McEnroe was criticized for his tone-deaf remarks about the metal health of Wimbledon player Emma Raducana, an 18-year-old Londoner playing in the intense spotlight of her home country. McEnroe’s brand is tone-deaf, of course, so don’t expect any significant fall-out from this one.

There were also a few non-sports related ones as well:

  • The University of North Carolina at Chapel Hill managed one final self-inflected wound when journalist Nikole Hannah-Jones spurned it for Howard University after a months-long tenure battle that put the university and its values in the national spotlight. Making it an even bigger win for Howard, it also announced that well-known and widely respected author Ta-Nehisi Coates was also joining its faculty.
  • ExxonMobil’s lobbyist broke the cardinal rule of lobbying, which is don’t make your client’s job tougher by becoming the story.
  • Declan Kelly, the CEO of PR and Public Affairs firm Teneo was forced to resign after allegedly getting drunk and inappropriately touching women at a client event that included Meghan Markle and Prince Harry as honorary co-chairs.

So, who won the week? That’s easy – National Spelling Bee champion Zaila Avant-garde. The 14-year-old is the first African American to win the spelling bee, and if you weren’t completely charmed by her response to winning, I don’t even want to know you. And, it turns out, spelling is just one of her many talents.

Photo by Scott Mc Intyre for The New York Times

‘Financially Hobbled for Life’

Melissa Korn and Andrea Fuller at The Wall Street Journal: “Recent film program graduates of Columbia University who took out federal student loans had a median debt of $181,000. Yet two years after earning their master’s degrees, half of the borrowers were making less than $30,000 a year. The Columbia program offers the most extreme example of how elite universities in recent years have awarded thousands of master’s degrees that don’t provide graduates enough early career earnings to begin paying down their federal student loans, according to a Wall Street Journal analysis of Education Department data.”

Howard University Offers Masterclass in Changing the Subject

Last week, Howard University was floundering after the dean of its College of Fine Arts (and former Cosby Show actress) Phylicia Rashad publicly celebrated Bill Cosby’s release from prison. Cosby has been accused of sexual assault and rape by more than 60 women, and his release was due to a legal technicality. Much of the media coverage noting Rashad’s support for Cosby included that Howard itself has a checkered history of addressing on-campus sexual assaults, and the university and Rashad were forced to quickly apologize. The Independence Day long weekend could not come fast enough.

This week, the conversation has shifted. Howard announced this morning that it has hired embattled University of North Carolina journalist/professor Nikole Hannah-Jones following her well-documented tenure dispute, as well as the journalist Ta-Nehisi Coates. Over the course of one long weekend, Howard changed the conversation and recast itself from villain to hero.

The Seedy Underbelly of Professional Tennis

As we approach the midpoint of tennis’ premier event, Wimbledon, The Washington Post’s Michael Steinberger explores the differing fates of tennis players you know and those fighting to become the tennis players you know. Steinberger writes:

“The match was a case study in contrasting fortunes as well. Tennis had left (Vasek) Pospisil very comfortable, with more than $5 million in career earnings. He was happy just to break even in Charlottesville and could afford certain luxuries, such as the presence of his coach and meals from Whole Foods, not available to many players on the Challenger circuit. (His) 25-year-old (opponent Chris) O’Connell, on the other hand, had made less than $200,000 as a pro and had cleaned boats and worked in a Lululemon shop to sustain himself financially. Heading into the match against Pospisil, he was ranked No. 139. He had recently won a Challenger event and reached the semifinal of another. He would go on to finish 2019 having won 82 matches in total, more than any other man or woman on the pro tour. Yet, after expenses, he would earn just $15,000 or so.”

Photo courtesy of the USTA

Matt Moseley Hosts Book Launch at the Denver Press Club Tonight

Matt Moseley is hosting a launch event for his new book, Ignition: Superior Communication Strategies to Create Stronger Connections, tonight at the Denver Press Club. The book includes extensive interviews with a wide variety of experts, including fighter pilots, business leaders, attorneys, and astrophysicists. Through those, Moseley tests universal communication principles, teases out new provocative ideas, and anticipates how forming stronger connections will help us address today’s greatest challenges.

Details of the event are:
6 pm, Wed., June 16, 2021
Denver Press Club
1330 Glenarm Place
Denver, CO 80204
RSVP Here

ColoradoBiz Appoints Jon Hauber as Publisher

ColoradoBiz has named Jon Haubert as publisher, replacing Sylvia Young who had served as publisher for more than a decade. Hauber is the owner of H.B. Legacy Media, a strategic communications firm “designed to tackle complex and difficult-to-message topics.” Among its projects was the launch of Coloradans for Responsible Energy Development (CRED), a pro-oil and gas advocacy group that was highly visible during recent election cycles.

“Jon will be a tremendous asset and fit in perfectly with our talented team,” said Dan Wiesner, owner of ColoradoBiz parent company WiesnerMedia. “He’s proven that he holds that right mix of thought-provoking story ideas, businesses and people to profile, and the advertising support needed to maintain business operations that any successful magazine needs not only to survive, but to thrive.”

Colorado Republicans’ Secret List of Media BFFs Leaked

It’s hardly a secret that communications professionals have a mental ranking of journalists. Those rankings usually reflect various factors such as influence, objectivity*, responsiveness, and the overall experience of working with them. (And, spoiler alert, journalists have similar mental rankings of communications professionals.)

Most of us have the God-given sense to keep those lists in our heads rather than on paper. But Jesse Paul at the Colorado Sun obtained a list distributed recently by Colorado House Republicans that rated media outlets according to “friendliness.” And based on journalist feedback on Twitter, it was a barn-burner.

The happiest journalists were those at outlets deemed “not friendly,” and the most ambivalent journalists were those at outlets described as “friendly.” The unhappiest were journalists at outlets that didn’t even make the list (I’m looking at you, Denverite, Aurora Sentinel and Colorado Community Media).

An interesting quirk to this list: the Grand Junction Daily Sentinel is listed as friendly to Republicans, but its politics reporter Charles Ashby can’t even get a return phone call, much less a comment, from his U.S. House Rep. Lauren Boebert. Maybe Charles should email the list to the Congresswoman.

(*”Objectivity” actually means more likely to be receptive to the opinions of the communications professional)

Massachusetts Sues PR/Advertising Firm that Helped Purdue Pharma Market Opioids

Attorneys General across the country have lined up to sue Purdue Pharma, and the members of the Sackler family that own it, for the manner in which it distributed opioids. In an interesting new development, the state of Massachusetts has now filed suit against the public relations and advertising firm Publicis Health (a division of Publicis Groupe) for helping Purdue Pharma market opioids in what the state says is an irresponsible manner.

Lecia Bushak at Medical Marketing & Media reports:

“Massachusetts Attorney General Maura Healey has filed a lawsuit against Publicis Health over its work for Purdue Pharma during the opioid epidemic. The complaint filed Thursday alleges that Publicis Health worked with Purdue between 2010 and 2019 – the years encompassing the height of the opioid crisis – on a variety of marketing campaigns aiming to make doctors prescribe more opioids to patients, and at higher doses.” 

“This decade-long marketing scheme had clear goals: to sell more OxyContin, make a profit and manage Purdue’s reputation as the opioid epidemic was raging,” Healey said during a press conference. Healey argues that Publicis Health created marketing strategies that aimed to reduce hesitancy among prescribers to give patients OxyContin. The agency planned campaigns to “humanize” the OxyContin brand to doctors, with the goal of getting more patients on higher doses, she alleges.

Westword Publishes Annual ‘Best of Denver’ Issue

Westword is out with its annual “Best of Denver” issue, and the winners include:

Best Talk-Radio Host
Ryan Warner, Colorado Matters, Colorado Public Radio

Best Podcast
City Cast Denver hosted by Bree Davies

Best Serial Podcast
The Syndicate by Chris Walker

Best Local TV Morning News Show
CBS4 Denver

Best Local TV Evening News Show
Denver 7

Best Local TV News Anchor
Tom Green, 9News

Best Local TV Weathercaster
Matt Makens, Fox31/KWGN

Linhart PR Announces Several Promotions

Linhart PR announced it has promoted four team members:

  • Kelly Brown was promoted to Management Supervisor. She has been with the firm for seven years, and she will continue to lead communications strategy, community engagement and media relations programs for clients in the energy, utilities, infrastructure and healthcare industries, as well as support firm new business efforts.
  • Emily Rado was promoted to Account Supervisor. She will celebrate her five-year anniversary this month and she delivers strategic counsel and leads media relations, digital and influencer strategies for consumer brands including Chipotle Mexican Grill, Nature’s Heart, and the NCBA’s “Beef. It’s What’s for Dinner.” campaign.
  • Shannon Hughes was promoted to Account Supervisor. She joined the team in 2016 and she provides communications counsel, plans community engagement activations, and leads media relations strategies for clients in the energy and utilities, professional services, and multi-unit restaurant industries.
  • Jenny Nailling has been promoted to Account Executive, after joining Linhart PR in early 2020. She executes local, national and trade media relations programs, develops content, and helps to manage social media and influencer activations for several of Linhart PR’s clients across a range of industries.

Denver PR Firm SilversJacobson Handling Colorado Supreme Court Controversy

If you have been following The Denver Post‘s exhaustive coverage of the issues at the Colorado Supreme Court (conveniently tagged “Colorado Judiciary Scandal” on its website for easy reference), you know that it has been a tough few months. It could have been much tougher, though.

Word on the street is that the Colorado Supreme Court hired Steve Silvers and Paul Jacobson from SilversJacobson shortly after David Migoya at The Denver Post broke the story about allegations of widespread sexual harassment, discrimination and unethical behavior throughout the Colorado Judiciary Branch. The result has been some positive developments – Chief Justice Boatright took full ownership of the situation, asked the other branches of government to oversee an independent investigation, and has hammered the idea of wholesale culture change.

Silvers’ crisis and controversy consulting goes back to the 1993 Aurora Chuck E. Cheese murders and the building of Denver International Airport, and Jacobson spent years on Capitol Hill and in corporate communications director jobs, including the largest corporate bankruptcy reorganization in U.S. history.

Colorado Sun, in Partnership with National Trust for Local News, Acquires Colorado Community Media

Colorado Sun Editor Larry Ryckman: “The Colorado Sun is now part owner and operator of 24 suburban newspapers in the Denver metro area. The Sun has partnered with a new nonprofit called the National Trust for Local News, which is using this endeavor with us as a pilot project to show that national funders and local journalists can collaborate to keep newspapers in local hands.”

“Together, The Sun and the National Trust have purchased Colorado Community Media, which has 24 weekly and monthly newspapers serving eight counties including and surrounding Denver. Some of these newspapers are more than 100 years old (the Golden Transcript alone is 153 years old), and they range from Castle Rock to Brighton, Evergreen to Arvada, Parker to Denver’s Washington Park and beyond.”

“This is a bit of a departure for The Colorado Sun, which has been an all-digital news site since our founding in 2018. But our entire staff has extensive experience in the print newspaper world, so we’re confident we still remember how it’s done. And the preservation of these newspapers is absolutely part of our mission of public service.”

Pour One out for the Rockies’ Bridich, and then Throw the (Empty) Can at Him

The Colorado Rockies have been on a tear lately – winning five of their last seven games – and yet they still find themselves with the worst record in the entire National League. That is especially surprising given that the architect of the current Rockies is none other than self-described super genius Jeff Bridich.

Bridich didn’t win a lot of friends when he argued that beat reporters and the general public were too stupid to be considered fair criticism. And what little support he had teetered when he signed Daniel Murphy rather than re-signing D.J. LeMehieu (who went to the Yankees and immediately became an All-Star). But it was the Nolan Arenado “trade that ultimately collapsed Bridich’s house of cards – only the Rockies would trade away their best player of all time and pay another team $50 million for the pleasure of doing it.

Rockies owner Tricky Dick Monfort faced the obvious, finally, and Bridich has “mutually agreed” to not be allowed to be the GM any longer. So, if you are a Rockies fan, or even just a fan of Karma, enjoy a beer tonight to celebrate the end of the Bridich era.

Cision Survey Finds Journalists Have Love-Hate Relationship with Press Releases

Natasha Bach at PRWeek: “Journalists are overwhelmed by the number of press releases they receive, but underwhelmed by the content. That’s one finding from Cision’s annual State of the Media report, released on Thursday morning, which surveyed more than 2,500 journalists. However, journalists do like to receive press releases, according to the report. Seventy-eight percent listed them as the type of content they want to get from PR pros and brands, followed by original research (68%).”

“The report makes the case for more targeted media lists to ensure that reporters and editors are receiving relevant releases, noting that journalists are overstretched and under a lot of pressure, with many covering several beats and under pressure to generate traffic. To help them do their jobs, and get coverage for announcements, PR pros should anticipate, monitor and quickly act on trending stories, according to the report.”

Gov. Polis Appoints Alvina Maria Vasquez to Western Colorado University Board

Joey Bunch at ColoradoPolitics.com: “Gov. Jared Polis has appointed well-known Denver politico Alvina Maria Vasquez to the Western Colorado University Board of Trustees, the school said Tuesday.

“Vasquez was the political director on the governor’s 2018 core campaign team, building his network of key leaders and supporters. Vasquez is the founder and president of strategy and public relations firm Power Map Ltd. She is the former senior vice president in the Colorado office of Strategies 360, where she lengthened her resume on a variety of local and national campaigns. She was listed among the Denver Business Journal’s ’40 Under 40‘ in 2016.”

National Agency Havas Formula Opens Denver Office

Aleda Stam at PRWeek: “Havas Formula is set to expand its U.S. footprint with a new office in Denver. The Mile High City location will be led by SVP Alexis Anderson, who manages work for some of the firm’s high-profile clients such as RE/Max and JPMorgan Chase, and Amy MacFarlane, account director for Havas Street, the firm’s activation division. MacFarlane leads its Beam Suntory business.”

“Denver is the sixth location for Havas Formula, which is headquartered in New York City and has offices in Chicago, Los Angeles, Miami and San Diego. Havas Formula is working virtually amid the pandemic, but will choose a physical office in Denver once the agency returns to in-person work.”

The Hits Keep Coming for DPS Board Member Tay Anderson

It has been a terrible past 30 days for Denver Public Schools board member Tay Anderson, and it keeps getting worse. Following allegations of sexual assault and confirmed retaliatory behavior while an employee of DPS, Anderson has now shared an apology with Westword related to his behavior while leading Never Again Colorado (NAC), a gun reform organization.

The apology follows a new complaint by six female NAC members that Anderson “created a work environment that made them feel unsafe by, among other things, ‘talking in code about female board members in front of them (with romantic/sexual subtexts), daring female board members to perform sexualized actions, having conversations comparing the attractiveness of female board members, and making lewd comments in private to female board members,'” according to Michael Roberts at Westword.

Anderson has always been a self-interested narcissist who clung to a veneer of legitimacy obtained by basking in the reflected light of real leaders like state Rep. Leslie Herod and community activists Elisabeth Epps and Brother Jeff Fard. Interestingly and tellingly, none have had a word to say about Anderson since the allegations surfaced.

Does 9News Have a DEI Problem?

This column – “LatinXed: 9News Got Rid of Three Latina Reporters This Past Year, Including Me” – by former 9News journalist Lori Lizarraga is all over social media today, and it is primarily journalists, including many of color, who are sharing it. It seems to have struck a chord.

You may remember Lizarraga for her comments in February 2020 calling out her colleagues at 9News for doctoring her headshot to make her “look whiter.”

The Power of Visuals

Egypt’s Suez Canal Authority wanted to show the world that it jumped into action to free a cargo tanker that became stuck while traversing the canal earlier this week. After all, every second that the ship blocks traffic, the global supply chain becomes that much more impacted.

However, I don’t think the official photo the authority released conveys exactly what they wanted to:

Photo courtesy of the Suez Canal Authority

Why Gaslighting Shouldn’t Be Part of Your Crisis Response Plan

General Mills is a 154-year-old company that has $17.6 billion in annual revenue, a $35 billion market cap and 40,000 employees. That’s all to say, it should know what it is doing. But even big brands make stupid decisions when they are caught off guard.

Yesterday’s reaction to a consumer complaint – shrimp tails allegedly found in a box of Cinnamon Toast Crunch – only served to infuriate the customer, escalate the issue, and draw media and social media attention. And it has cost the company about $1.7 billion in market cap today.

What can we learn from General Mills’ response? First, you have to understand what you are dealing with. If a customer – especially a high-profile customer married to a Hollywood actress – claims they found shrimp tails in their breakfast cereal, use some of your $17.6 billion in annual revenue to hire an investigator to grab the box and interview the individual to understand what is going on.

Second, don’t rely on a superficial understanding of the situation to try to gaslight the customer. Claiming shrimp tails were “accumulation(s) of the cinnamon sugar” is the type of colorful detail that only escalates media and public interest. The only thing worse would have been to try to claim the shrimp tails were the special toy included in every box.

And third, try to end the situation as quietly and quickly as possible. This story is now a mystery the country is watching to see how it turns out. The customer has sent the box to a lab be tested to confirm what was found in it. It will be an entire new chapter in this saga when he announces the findings. Which will then lead to the “whodunnit” phase of the story. All of this could have been handled in the background by General Mills if they had taken the appropriate steps from the start.

Denver Post Story Prompts Interesting Disclosure

One of the cardinal tenets of journalism is not to accept items of value from sources or individuals whom you are covering, That’s what makes a Denver Post article today interesting.

Reporter Shelly Bradbury, along with photographer Kathryn Scott, reported on a COVID-19 vaccination event at the Colorado Muslim Society. The news hook was solid – the event was “part of the state’s larger effort to remedy racial inequities in vaccine distribution. There have been more than 100 such ‘equity clinics’ across the state aimed at all sorts of communities,” Bradbury reported.

But the disclosure that was added to the article was interesting:

Editor’s note: The reporter and photographer on this story received extra vaccine doses, after reporting this story, that clinic representatives offered because they needed to be used before going to waste.

There’s no question Bradbury is eligible for the vaccine according to 1B.4 guidelines, and the value of the shot is technically $0 since it is free to everyone. But as Coloradans scramble to try to gain access to the vaccine, is it ethical for a reporter to leverage a source relationship – presumably just hours after reporting on a story – to get access to a vaccine?

It appears the Denver Post is comfortable with the situation since it simply added a disclosure rather than pulling the story. I am curious where the line is, though. If, say, Centura Health offered reporters covering it access to hard-to-find COVID-19 vaccines, would that violate the paper’s guidelines?

Update: The always thoughtful Drew Kramer raised a few points in his comment to this post, and I wanted to acknowledge in the body of the post that “leverage” is probably too strong a term. Shelly is a respected reporter – a member of a Pulitzer Prize-winning team and an individual finalist for another Pulitzer Prize – and I did not intend to imply that she shook down a source. Fundamentally, my point is that I don’t know where that ethical line is. I’m genuinely interested in understanding what journalists think. I traded emails with Corey Hutchins, who teaches journalism at Colorado College and writes for the Columbia Journalism Review, and he is thinking about addressing the issue in his weekly column. I hope he does, because I’m very interested to learn what he thinks. If you want to subscribe to Corey’s weekly Colorado media newsletter – and it is great – you can do so here.

German Soccer Coach ‘Ordered’ to Train Women’s Team as Punishment

Heiko Vogel, a coach of the German professional soccer team Borussia Monchengladbach “was ordered to train the women’s team as punishment for ‘unsporting behaviour’ toward a referee during a match,” Stephan Uersfeld of ESPN reported.

Nicole Selmer of the Frauen im Fussball (Women in Football) network criticized the decision, saying it sent “a fatal message.”

“This punishment for the Gladbach coach puts coaching a women’s team on a level with social work,” Selmer said. “Women’s football is a sport and those who participate in it are as professional as their male counterparts. If you strip away everything and give it to them they have good intentions, it is still sending a fatal message as coaching a women’s or girls’ team is part of a punishment for a misconduct.”

Prominent Black Attorney Declines Board Seat at Tegna after CEO Confuses Him for a Hotel Valet

“Media attorney and consultant Adonis Hoffman has withdrawn a bid to be a board member for broadcast company Tegna, citing a conflict of interest and that CEO Dave Lougee assumed he was a hotel valet at an industry event,” Thomas Moore at The Hill reports.

“That incident Hoffman had recalled (and which Lougee acknowledged in an SEC filing) happened in 2014 when he was seated at an industry dinner with Lougee. Though they had a significant discussion at the table, Hoffman said, after the event ended Lougee handed him his valet ticket thinking he was a hotel employee.”

“’The incident was a matter of principle as I thought about it if I was elected to a board and had to be in meetings with a man who I had interesting encounters with over the years,’ said Hoffman, who is Black.”

Three Comms Professionals Honored as ’40 Under 40′ Winners by Denver Business Journal

Congratulations to the 2021 Denver Business Journal 40 Under 40 award winners who come from the communications industry:

Kayla Garcia – Kayla is the community affairs director at Molson Coors. A Colorado State graduate, she previously worked at Mile High United Way and Denver Inner City Parish.

Maria De Camba Gonzalez – Maria is the director of communications and community engagement at the Colorado Governor’s Office. She previously was a senior associate at Hilltop Public Solutions, and she is a former mayor pro-tem of the Westminster city council.

Leanna Clark – Leanna is a former 40 Under 40 award winner who is being recognized as this year’s Hall of Fame award winner. She is the CEO of Girl Scouts of Colorado, but most of us know her as the former vice chancellor of University Communications and Marketing at the University of Colorado Denver and a principal at Schenkein.

Media Lessons from Oprah’s Interview with Meghan and Harry

The dust is still settling on Oprah Winfrey’s interview with Royal free agents Meghan and Harry, but Brian Stelter and Oliver Darcy at CNN have assembled a list of media and PR lessons:

 – Don’t give it all away ahead of time. “If anything, all of the hype underestimated just how revealing this interview would be,” Brianna Keilar said to me on CNN. She’s right. The teasers generated a week’s worth of attention ahead of time but didn’t spill any of the tea. Oprah’s team ensured that nothing leaked. As a result, the palace couldn’t prebut the interview and the special contained maximum shock value.

 – Let it breathe. The interview “really showed the power of the long-format interview, which is almost totally gone from TV nowadays,” THR’s Alex Weprin commented. “Everything is crunched into tight, fast-paced segments now, to the detriment of all involved.” 

 – Follow-up questions make all the difference. “Oprah best displayed her interviewing chops by relentlessly circling back to emotional or newsmaking comments like a heat-seeking missile,” WaPo’s Margaret Sullivan wrote. But Winfrey didn’t rush or interrupt. She sometimes waited half an hour before circling back “to clarify, to get the specifics, to nail down the news.” And that, of course, is the luxury of a taped interview.

 – Leave something on the cutting room floor. Winfrey’s announcement at the end of the broadcast that additional clips would air on Monday’s “CBS This Morning” was a nice bit of synergy…

 – Broadcast TV still has juice, but it’s getting harder to squeeze. Legacy networks still have the ability to convene large numbers of people, but it takes something huge – something like Oprah, Meghan and Harry.

 – History has an echo. “It was hard to escape the eerie parallels between Princess Diana’s 1995 Martin Bashir interview and this one,” Brian Lowry wrote. “And give Netflix an assist, since ‘The Crown’ has brought that back to life for millions…”

 — Don’t forget about the streamers. On Sunday I encountered lots of complaintsfrom cable-free households who wanted to watch the special but seemed lost. Networks that are constantly promoting their streaming services need a plan and proactive outreach for moments like this. (The special is now streaming for free on CBS.com.)

Denver PR Salaries Lag National Averages, According to PRWeek Survey

PRWeek is out with its annual salary survey, and the results showed a mixed bag during the COVID-19 pandemic. Among the survey’s findings:

  • Denver saw the median PR salary increase 11% to $85,000.
  • Denver’s median annual salary significantly trails markets such as San Francisco ($153,000), Chicago ($110,000), Boston ($122,000) and Washington, D.C. ($127,000), but is ahead of markets such as Atlanta ($76,000) and Seattle ($80,000).
  • PR agencies saw salaries rise 6.8% on average nationally, while corporate positions saw a 4.2% increase. Non-profit salaries languished, with an average increase of 0.6%.
  • 23% of respondents said their salaries were reduced at some point during the year due to COVID-19.

2021 Off to a Tough Start for Jeep

It has been a tough month for Jeep. The auto manufacturer had one of the most talked-about Super Bowl commercials with its spot featuring music legend Bruce Springsteen, only to have to pull the spot from the post-Super Bowl rotation less than a week later when reports of The Boss’ arrest on DUI charges surfaced (a blood test showed he was at about one-fourth the legal limit and the DUI charges were later dropped).

More recently, the principal chief of the Cherokee Nation demanded that Jeep stop using the term “Cherokee” in the names of its SUVs – a demand that affects Jeep’s best selling (Grand Cherokee) and third-best selling (Cherokee) vehicles. Jeep parent company CEO Carlos Tavares announced yesterday he is open to dropping the Cherokee name.

Independent Investigation into Elijah McClain’s Death Points Finger at Aurora Police & Fire Departments

Elise Schmelzer at The Denver Post: “Aurora police officers did not have a legal basis to force Elijah McClain to stop walking, to frisk him or to use a chokehold on him, an independent investigation commissioned by the city found. The initial investigation into the incident led by the department’s detectives in the Major Crimes Unit was also deeply flawed, the investigators found. The detectives failed to ask basic, critical questions of the officers involved in McClain’s death and instead ‘the questions frequently appeared designed to elicit specific exonerating ‘magic language’ found in court rulings,’ the report states.”

“The investigators also found that Aurora paramedics failed to properly examine McClain before injecting him with 500 milligrams of the sedative ketamine — a dose based on a ‘grossly inaccurate’ estimation of McClain’s weight. Paramedics estimated he weighed 190 pounds but he actually weighed closer to 140 pounds.”

“’Aurora Fire appears to have accepted the officers’ impression that Mr. McClain had excited delirium without corroborating that impression through meaningful observation or diagnostic examination of Mr. McClain,’ the investigators wrote.”

Seattle Mariners Exec Resigns after Comments Showing ‘Pathological Levels of Arrogance, Hubris’

Seattle Mariners CEO Kevin Mather resigned this afternoon. Why? From ESPN:

“Over the course of a 45-minute chat to a local Rotary Club in early February, Seattle Mariners CEO Kevin Mather disparaged a Japanese player for not learning English, belittled a star prospect from the Dominican Republic for his language skills and derided another top prospect while admitting to manipulating his service time. He called his team’s best pitcher ‘very boring’ and embellished the pitcher’s actions in a clubhouse incident, told another falsehood about a well-respected veteran and complained that the franchise’s best player over the past decade was ‘overpaid.'”

“Any one of these blunders is incalculably foolish. Together, they expose pathological levels of arrogance, hubris and myopia. This was one of the 30 people entrusted to run a Major League Baseball franchise before Mather resigned from his position Monday afternoon.”

Variety: ‘Crisis PR Fails the Celebs Who Spin Their Sins’

“Rarely a day seems to go by in recent weeks without a celebrity seeing their career threatened by the social-media uproar attending either their own poorly chosen words or allegations about appalling behavior,” Andrew Wallenstein at Variety reports.

“From Morgan Wallen to Gina Carano to Armie Hammer, Hollywood executives are getting frequent reminders lately about the considerable risk that comes with associating their investments with unpredictable talent. … No one feels the weight of that burden more than the crisis-PR practitioners fighting on the frontlines on behalf of their clients. If there’s any silver lining to this rash of incidents, it’s that they offer a wealth of best and worst practices from which to learn how to most effectively handle these sticky situations.”

Natalie Tysdal’s Departure from Fox31/KWGN Coincides with Husband’s Court Date

Former Fox31/KWGN anchor Natalie Tysdal’s recent departure from the affiliated stations has been presented as just another case of a journalist getting out of a tough business. But as Westword’s Michael Roberts reports, her husband’s impending court date to answer for “70 counts connected to alleged financial malfeasance” may have also had something to do with the timing.

Among the charges Tyler Tysdal is facing are violations of the Colorado Organized Crime Control Act, multiple counts of securities fraud, conspiracy to commit securities fraud, and one count of theft. All are felonies. Among the alleged victims are former NFL quarterbacks Carson Palmer and Matt Cassel.

Natalie Tysdal is just the latest media figure to get tripped up by her husband. Last fall, the husband of former 9News sports anchor and current KOA NewsRadio Broncos sideline reporter Susie Wargin was accused of sexual assault by a Colorado State University student. Pro tip to female journalists: you may want to consider staying single.

GBSM Adds 3 Team Members

Denver PR firm GBSM has added a senior associate and two associates:

Abby Abel, formerly Chief Marketing Officer for GE’s global renewable-energy business and a consultant with policy and civic innovation firm Cityfi, has joined the firm as a senior associate.

Sam Haas has joined GBSM as an associate. She specializes in the planning and execution of authentic and impactful communications, public and stakeholder engagement, and organizational strategies. She brings a tailored focus on meaningful collaborative–process design, consensus-driven decision making, and facilitation.

Kaylie Showers, also joining GBSM as an associate, has worked in both the public and private sectors to strategically engage diverse communities, navigate complex government processes and leverage legislative policy. Most recently she worked for the City and County of Denver’s Agency for Human Rights and Community Partnerships where she managed multiple citywide efforts.

Vic Lombardi: Altitude TV Partly to Blame in Carriage Dispute – for Not Better Explaining how Comcast is Entirely to Blame

Michael Roberts at Westword reports: “Vic Lombardi is frustrated. Everywhere he goes, the Altitude TV host and multiple winner of Westword‘s Best TV Sportscaster award runs into fans upset about not being to see most Denver Nuggets and Colorado Avalanche games on Comcast because of a fight over broadcasting rights that began in the summer of 2019 and shows no sign of being resolved. Moreover, the overwhelming majority of those fans blame Altitude TV for the deadlock. After all, the network (as well as the Nuggets, Avs, Colorado Mammoth and Colorado Rapids) are owned by billionaire Stan Kroenke, who, by their way of thinking, could simply write a check and make the problem go away but is obstinately refusing to do so.”

“According to Lombardi, the situation isn’t nearly so simple. He feels that both parties (plus DISH, which isn’t airing the channel, either) are to blame, with Altitude shouldering some responsibility for failing to clearly communicate the issues that have led to the standoff. As for Comcast, he thinks the cable giant is essentially getting a free ride despite what he sees as it overcharging customers for regional sports network coverage they haven’t gotten for nearly a year and a half.”

Chiefs-Bucs Super Bowl Draws Lowest Ratings Since 2007

“The Tampa Bay Buccaneers’ lopsided win over the Kansas City Chiefs combined with a pandemic that prevented many from attending big viewing parties in homes and bars led to the smallest audience for a Super Bowl since 2007,” Joe Flint at The Wall Street Journal reports.

“About 96.4 million people watched ageless wonder Tom Brady lead the Buccaneers to a 31-9 Super Bowl victory over the defending champion Chiefs on CBS, a 5.5% decrease from the 102 million that saw last year’s much closer and coronavirus-free match between the Chiefs and San Francisco 49ers on Fox.”

‘Ryan Haarer: Why I Left 9News for the Real Estate Industry’

Michael Roberts at Westword talks to former 9News reporter/anchor Ryan Haarer on his decision to leave the business to pursue a career in real estate:

“Viewers may assume that reporters and anchors on TV are making a king’s ransom, but that’s not the case for most local talent. Back in 2019, when he announced his own exit plan (one that was followed by a return to the airwaves and then a controversial dismissal over a pointed tweet), former 9News weathercaster Marty Coniglio told us, ‘There are a lot of schoolteachers who are making more money than some on-air people here. That’s the reality of the business.'”

“For his part, Haarer confirms, ‘If you’re asking if I want to increase my pay, I think every journalist would say they do. There are few people who work in the newsroom who are paid sky-high salaries. That’s no secret. I was well-paid at 9News; I had no issues with my pay. But these are lean and tough times for a lot of journalism outlets, and TV is no exception as the industry looks to redefine itself and determine what the future will be.'”

Amber Alert ‘Malfunction’ Puts Texans on the Lookout for Chucky the Killer Doll

Due to a “test malfunction” (translation: human error), the Texas Department of Public Safety broadcast an Amber Alert for the horror-film doll Chucky.

Bryan Pietsch of The New York Times reported, “The alert said that Chucky and (the doll’s owner) Glen were last seen at a residential address in Henderson, Texas, a city about 130 miles southeast of Dallas. A woman who answered a call to a phone number associated with that address on Wednesday said, ‘Yes, I’m aware’ when asked about the alert before hanging up.”

“Don Mancini, the director and screenwriter who created the Chucky character, shared a news article about the alert on Twitter, saying, ‘PLEASE FIND THEM.’”

SSPR Rebrands as Next PR

SSPR, a national agency with an office in Denver, is rebranding as Next PR. The change, the agency says, highlights its ability to “push the boundaries of traditional PR that enables brands to meet new challenges and opportunities head on.”

“As difficult as it was, 2020 was also a powerful learning and growth experience for us as an agency,” said Heather Kelly, Next PR CEO. “We proved that we’re not a one-size-fits-all firm operating out of a traditional PR playbook. Any agency can tell you what to say; we make sure your brand is also living up to that promise. We’re not afraid to push our clients to think outside traditional PR boundaries. 

SSPR was founded by namesake Steve Simon in Chicago in 1978.

Efforts to Build Individual Brands, Express Opinion Create Tension Between Reporters and Management

Ben Smith at The New York Times reports, “David Carr, the legendary Timesman who made this column a destination, told me back in 2012 that he kept a ‘helicopter on the roof’ of The New York Times Building in case he needed to escape. After all, he had been taking shots at media moguls, including, occasionally, his own bosses. That helicopter, he said, was his Twitter account, and it gave him the power, if needed, to flee The Times and take his followers — more than 300,000 when he died in 2015.”

“Twitter has occupied an uncomfortable place between journalists and their bosses for more than a decade. It offers journalists both a newswire and a direct line back into the news cycle. But it has also set off a tug of war between the voice of the brand and of the individual.” …

“The other, and perhaps more ominous, tension for the big newsrooms is the one that Mr. Carr spotted in 2012. Social media has shifted the balance of power in the same direction it has long been moving in everything from entertainment to sports: away from management and big brands, and toward the people who used to be called reporters, but now sometimes get referred to as ‘talent.’ Reporters have every incentive to build big social media followings. It’s a path to television contracts, book deals, job offers and raises. And that can be in tension with what their employers want.”

Subway Breaks its Own Record for Earliest PR Crisis with “Tunagate” Lawsuit

Congratulations to the team at Subway, which managed to break its own record for earliest PR crisis. A lawsuit filed against the ubiquitous sandwich chain in mid-January alleges that the tuna it advertises is “not tuna and not even fish.”

Tim Carman at The Washington Post reports, “The star ingredient, according to the lawsuit, is ‘made from anything but tuna.’ Based on independent lab tests of ‘multiple samples’ taken from Subway locations in California, the ‘tuna is ‘a mixture of various concoctions that do not constitute tuna, yet have been blended together by defendants to imitate the appearance of tuna,’ according to the complaint.”

Subway has a long and distinguished history of PR crises, including: