John Metzger of Metzger Associates was quoted in today’s Wall Street Journal discussing wholesale companies that are setting up online shops to target retail customers. For non-subscribers, John’s contribution was
“Wholesalers new to the e-commerce world need to make a strong investment in infrastructure that supports all aspects of customer service, technical support, product support, returns,” says John Metzger, chief executive of Metzger Associates, a Boulder, Colo., communications firm that helps companies create online business strategies.
Whereas retailers wouldn’t typically fuss over one or two broken items in a large shipment, he says, “if something is broken, the consumer expects it to be fixed right away and they want someone to help” them fix it.
Forbes is out with its list of the 400 Richest Americans, and the Colorado component looks like this:
- Charlie Ergen, EchoStar, $8.1 billion
- Phil Anschutz, Qwest, $8.0 billion
- James Leprino, Leprino Foods, $2.3 billion
- John Malone, Liberty Media, $2.3 billion
- Pat Stryker, Stryker Corp., $1.8 billion
- Tom Marsico, Marsico Capital Management, $1.5 billion
- Steven “Steve” Silvers, GBSM, $1.2 billion*
Dust off your tuxes and/or cocktail dresses — it is PRSA Colorado Gold Pick Awards night.
Filed under: Public Relations
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Filed under: Coors
MillerCoors’ new alcoholic energy drink Sparks Red is creating red flags with attorneys general across the country. So far, 25 AGs (AsG?) have signed on to an effort to stop MillerCoors from distributing the Red-Bull-with-Vodka alternative, citing the negative health effects and the dangers of combining caffeine with alcohol.
Said New York Attorney General Andrew Cuomo, “By introducing Sparks Red, a higher-alcohol-content and even more dangerous version of its Sparks product, MillerCoors is demonstrating an utter disregard for the safety of young consumers.”
