If you, like me, spend an inordinate amount of time trying to explain to family and friends that public relations is not the same thing as advertising, maybe this will help (courtesy Neutron LLC via Media Bistro):
Denver-based MediaNews Group, owner of the Denver Post and approximately 60 other newspapers nationwide, will outsource customer service calls to the Philippines for three of its California papers. Denver Post customer care services currently are provided by Denver employees of the Denver Newspaper Agency (DNA), the joint venture between MediaNews and Rocky owner Scripps. But if the trial is successful, expect MediaNews to put pressure on the DNA to outsource its customer service.
Among those hiring this week are Arrow Electronics, Colorado State University, DIA, Financial Planning Association, MorEvents, Special Olympics Colorado and Red Robin.
And thanks to Andrew Hudson for the shout-out today.