John Metzger of Metzger Associates was quoted in today’s Wall Street Journal discussing wholesale companies that are setting up online shops to target retail customers. For non-subscribers, John’s contribution was
“Wholesalers new to the e-commerce world need to make a strong investment in infrastructure that supports all aspects of customer service, technical support, product support, returns,” says John Metzger, chief executive of Metzger Associates, a Boulder, Colo., communications firm that helps companies create online business strategies.
Whereas retailers wouldn’t typically fuss over one or two broken items in a large shipment, he says, “if something is broken, the consumer expects it to be fixed right away and they want someone to help” them fix it.
Forbes is out with its list of the 400 Richest Americans, and the Colorado component looks like this:
- Charlie Ergen, EchoStar, $8.1 billion
- Phil Anschutz, Qwest, $8.0 billion
- James Leprino, Leprino Foods, $2.3 billion
- John Malone, Liberty Media, $2.3 billion
- Pat Stryker, Stryker Corp., $1.8 billion
- Tom Marsico, Marsico Capital Management, $1.5 billion
- Steven “Steve” Silvers, GBSM, $1.2 billion*
Dust off your tuxes and/or cocktail dresses — it is PRSA Colorado Gold Pick Awards night.
Filed under: Public Relations
Bad Pitch Blog lists its Top 20 posts:
Ready to Pitch a Blog? Take This Quiz First
PR People Suck!
An Open Letter to US Netcom Corporation
Typos Are A Big, Hairy Problem
Long Tail, Bad Pitch
Angryjournalist.com — Things Are Tough All Over
BusinessWeek Redesigns, Still Gets Bad Pitches
Times’ Hansell Turns to Bad Pitch For a WTF!
What Does The Bad Pitch Blog Look Like?
Dudes, stop your belly aching
The Secret of The Bad Pitch Blog
Fast Five Q&A with Adweek’s Digital Editor, Brian Morrissey
PRSA Drops an Anvil on The Bad Pitch Blog
Celeste Dufault is Outed in 10 Words or Less
It Takes More than Media Map
The WKRP in Cincinnati Pitch
Google’s News Release Catch 22
Down(load) New Comm Road
It’s a Boner!
Facebook Can Improve Your Media Relations
Filed under: Coors
MillerCoors’ new alcoholic energy drink Sparks Red is creating red flags with attorneys general across the country. So far, 25 AGs (AsG?) have signed on to an effort to stop MillerCoors from distributing the Red-Bull-with-Vodka alternative, citing the negative health effects and the dangers of combining caffeine with alcohol.
Said New York Attorney General Andrew Cuomo, ”By introducing Sparks Red, a higher-alcohol-content and even more dangerous version of its Sparks product, MillerCoors is demonstrating an utter disregard for the safety of young consumers.”
